The food was great and the servers were knowledgeable about how to handle the food to make sure cross contamination wasn’t an issue. I tried three different entrees and my Nima tests came up negative for gluten on all three food items. Definitely recommend!
Service took FOREVER!!! I ordered gluten free quesadillas which are made with corn tortillas. I could tell as soon as it came out that it was made with flour tortillas. Luckily I caught it and sent it back. Unfortunately it took another 40 minutes for a replacement appetizer to come out. Our meals ended up coming BEFORE the replacement appetizer. The manager did come over and apologize and also said he would check to make sure our meals were gluten free. The food was pretty good when we actually received it (1.5 hours after we had arrived). I ordered the pesto chicken pasta and the pasta had great flavor. However, the manager never came back to check in on us again and we weren't given a discount on the item they almost poisoned me with. I will not be returning. If you're looking for a gluten free friendly restaurant with a knowledgable staff, there are other restaurants that I would visit in this area before trying this one.
American bar food menu with quite a few options. Not all staff are gf knowledgable, but the kitchen is better. After many great experiences, I unfortunately had a major glutening--was given flour tortillas instead of corn in my quesadilla, and didn't realize until it was too late :(.
Good GF menu. Good food. Good atmosphere.
It’s a bar food restaurant, so you better not set your expectations at “gourmet.” That said, this is a great place to grab dinner. I generally get a hamburger w/ mashed potatoes on the side. I’ve never been cross contaminated, yet. You need to ask for a gluten free menu, since it’s separate from the regular menu. No frills, but tastes great.
Have eaten here a couple of times and I feel like they take gluten free seriously. Have a separate gluten free menu with some good variety. I have had the bacon burger and the blackened fish tacos and both were good. Also really good gluten free cheesecake for dessert!
There was an entire separate GF menu - including GF beer. I had the quesadilla (with corn tortilla) - SUPER good, and the bacon BBQ burger. The GF bun was alright - held its shape pretty well. Appreciated the GF beer since I’m not a fan of cider.
While they have a gluten free menu, I am also corn free. They didn’t seem to l ow how to handle that and my meal had corn in it somewhere because I had a reaction. Our waitress was great but it took 30 minutes for appetizers and then the rest of the meal came out cold and incorrect
Great GF options. Have to ask for GF menu, staff is very knowledgable. We all had the bucket of shrimp, quesadilla burger with mashed potatoes and cheesecake for dessert. No reaction at all. I recommend making reservations as it does get very crowded
The food is decent but I’m not a huge fan of the bun. I’m not marking celiac friendly because I had one small bite of the rice and was sure there was pasta. I wasn’t feeling great but I’m not sure why that was. It could have been many things.
I have celiac and this place is great! There used to be less options but now they have a pretty big menu and they even have gluten free buns! Definitely a go-to if you want to go out to dinner in New Albany for a more reasonable price.
Dedicated gluten free menu with many options. Burgers with gluten free buns, tacos, salads, pasta, quesadillas. Server brought out a card to sign and note that I had celiac/note any allergy to give to the chef.
I came here without any prior research (on a business lunch) and figured it would be the dry salad for me...I was pleasantly surprised that they had a decent GF menu. I had the fish tacos. They were good. Not great, not excellent...just good. But, it was nice to eat something other than a salad.
I got really sick here, even though I alerted the waitress of being gluten free and ordered a salad with grilled meat that should have been gluten free anyways. Won’t be returning. 2 stars because even though I got sick, the salad *was* good.
Stopped here on our way back home. I was excited for a place with such an extensive GF menu. I ordered the bucket of shrimp and the double stacked quesadilla. The shrimp was great and they even had woodchuck cider, however, our waitress was terrible. Our drinks and food all came at the same time. She explained that she had been very busy with a larger party and apologized. No biggie. I was about to eat a piece of quesadilla, when I noticed it looked A LOT like a flour tortilla and not corn. Luckily, I had my Nima Sensor with me and tested it. Sure enough it came back "gluten detected" . I had planned to just send it back and have it remade because, hey mistakes happen. However, our waitress did not come back to check on us for another 15-20 minutes! At this point I was irritated. I wanted to get cheesecake to go but when I calmly explained to her what happened and how it would have made me very sick, she rudely brushed it off and said "well we have this item on our normal menu and they must have grabbed the wrong one, so they could just remake it." I explained to her that we were traveling and didn't have time to wait since we had been there close to an hour for a party of 2 in a restaurant that wasn't a quarter full and would just like it removed from our bill. Left without cheese cake and opted for Menchie's fro yo a few doors down. No manager came to apologize. In summary, the employees that I experienced had no regard for my safety and did not care about my satisfaction. If you have celiac disease, eat here with caution.
Don't go here. They have a gluten free menu but cross contaminate. Twice have I been eating gluten free noodles and found a gluten noodle in with it. I only went back from it happening the first time because the manager said he took it very seriously and would talk to the chefs which obviously, not the case
I ordered an entree that had no mention in the description that it had cheese on it. I am highly allergic to all dairy and gluten. I didn't ask the run down of what was in it trusting the menu to say it had cheese. They remade my food without all the dairy, and we still paid full price for my meal. Needless to say we will not be returning to Rusty Bucket.
Despite some reviews, I thought the food was very good, large portions for the money and our waitress had good customer service skills. Had the pesto chicken gluten free which was a nice option from the usual. I will definitely return on another visit to Columbus.
My son and I ordered off the gluten free menu. He got fish tacos and I got sirloin steak. He said the fish in the taco was great but the other ingredients weren't so good. Overall he gave it a 5. When my steak arrived it had cheese on top (which wasn't mentioned on the menu) and fried onions on the side. I questioned the waitress about it. ..sure enough, the onions weren't gluten free. I sent it back. The manager came out and offered top get me something else while I waited for a new steak to be cooked. Everyone else in my party had their food. I asked for my other side dishes. ..steamed broccoli and a tomato cucumber salad with gorgonzola cheese. .They were great and my new steak appeared just as I finished eating the sides. The steak was only so so, but that's what you get for ordering a steak at a place that specializes in fish. My husband enjoyed his breaded fish and chips for father's day so it all worked out.
The food was great. I had the double stacked quesdilla and the pesto chicken. However, the staff was not exceptionally friendly. I asked them to turn the only tv I could see to the UEFA match and got a lot of flack from the manager (?) for it. He did eventually change it, but his argument was that somebody else might want to watch the US Open. At the time there was only one other table that could see that particular television. In fact, the place was mostly empty, but it did start filling up as we were leaving. The napkins literally fell apart with the first use. At this time, I'm not sure if I would return, even though the food was excellent.