Ruth's Chris Steak House

3 recent ratings
$$$$ • Restaurant, Steakhouse
Reported to have a gluten-free menu
Reported GF menu options: Dessert
Safety Rating
3 ratings

As rated by the community

301 N Water St
Wilmington, NC 28401

Most Recent Reviews


Overall Rating

Review


I had no problem related to my serious gluten sensitivity. My problem was poor service and a bad, seriously overcooked steak. We ate there on Mother’s Day. That was the big mistake. They had seriously overbooked the restaurant. We were seated for one hour- twenty minutes before our entrees arrived. My wife and I ordered petite filets cooked medium with baked potatoes. My steak was well done (burned up). Our baked potatoes were cold. The manager was very nice and apologetic. She took the cost of my steak off our bill. I was very disappointed in the service and the food.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 11 months ago read full review

Celiac

Overall Rating

Review


I called ahead and asked about Celiac and they were well aware. The waitress didn’t know about Celiac, but asked the chef personally and then was well aware about gluten free procedures. I got the steak, no butter, and crème brûlée. Absolutely delicious. There is a gluten free menu online. I didn’t get any gluten free bread, unsure if they even have it. Overall great experience. I’m very nervous at new places, but I’d trust them for ordering simple items. I’m not sure about anything else without asking for questions from them. Overall I’d probably go back though!

Update: I’ve been to multiple Ruth Chris’ restaurants and this location again. Sometimes they mess up, but thankfully all been caught. Recently got takeout from the one in NC and their machine broke and it took over an hour to get our food. Chef assured gluten free and there was a bag of fresh gluten bread in it. It was all bagged and in containers so I gave it to my husband. Another time they brought out salad and forgot to take off the croutons, but fixed it. Haven’t gotten sick here and hope I never do, but sometimes they seem to forget or get overwhelmed so just be mindful and double check. Great place to eat at overall!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good selection of healthy options
  • Offers outdoor seating
  • Reservations recommended
Updated 1 year ago read full review

Symptomatic Celiac

Overall Rating

Review


They have been good both times I've been there about understanding gluten free and they have always let the chefs know. Have had no issues. They have a gluten free menu.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Dessert
  • Gluten-Free Menu

Categories

  • Dairy-Free Friendly
  • Dinner
  • Healthy
  • Outdoor Seating
  • Restaurant
  • Steakhouse

Photos


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More Reviews


Celiac

Overall Rating

Review


Steak, Baked Potato, and Creme Brûlée were so good. My son is a very sensitive Celiac and no issues here. Staff is knowledgeable.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


good food, dedicated menu, desert

Updated 12 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Always a good safe meal!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


My husband and I choose Ruth’s Chris for our anniversary dinner every year! It’s my favorite steak restaurant for the quality, but also because they take my food restrictions due to Celiac very seriously. I have never had a problem or concern regarding what was safe for me to eat and they have always been great at exposing how they take precautions. Can’t wait to go back!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free space in the kitchen

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Reservations recommended
Celiac

Overall Rating

Review


There’s a dedicated GF menu but it hardly has anything on it. Only one app, a couple of salads and a bunch of steaks. No chicken or seafood and 2 desserts. It was pretty disappointing for our anniversary dinner, especially when the bill was close to $250.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Gluten Intolerant

Overall Rating

Review


A gluten free menu. Does warn that there’s a chance of cross contamination. I did not have any problems.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Wow! The service here was awesome. The waiter knew all about celiac. So easy to order and the food was great.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info