Review of Sam Walker's American Tavern

1 Rainin Rd, Woburn, MA 01801

Overall Rating

Review


Tonight was my first visit to Sam walkers .. It was very busy, great drink menu, good setup lots of TVs .. a bit loud but that’s to be expected on a Friday night at a sports bar type place and excellent music! They have a few gluten free options, the waitress kept referring to ciders as beer (so I got nervous my drink would get mixed up) I tried to order a magners because I saw it on the main menu and was told it’s served seasonly, that they had two options for ciders listed on a small drink menu on our table. I decided to order a burger because I read multiple good reviews.. including one from our waitress- I asked if the fries were gluten free, the waitress told me yes. Of course I double checked and she assured me that the fries were cooked in a separate fryer. Thank goodness as my tables food was coming out the manager (who was very nice, this was her second visit to our table 1st time because of our appetizer) noticed and asked me if I was ok with my fries being cooked with gluten containing items - I explained I have celiac disease and I’d get very sick and that the waitress told me they were cooked separately. Then … my burger comes out - I ask the sever where is my gluten free roll (yes it was on the menu and I asked for it) says opps several minutes later the roll arrives and my burger was now luke warm. The waitress came to check on us, I told her thankfully I found out the fries weren’t safe before I was served them - she says my fault, I just assumed. Really!? I know you are still newly opened, but .. if offering gluten free items for those of us who have to eat gluten free or we’ll get sick the wait staff should be better educated, it’s stressful enough going out with a food allergy and putting your trust into a restaurant and server. I do understand your newly opened and it was super busy that’s why I’ll definitely give it another try down the road.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dinner
  • Good for lunch
Updated 2 years ago

Symptomatic Celiac