I would love to give them stars the pizza was great, but the precautions they didn't take gave me great concerns. My head hurt and I broke out with a rash after eating. The worker had a black tee-shirt covered in white dust. the pan it was in had holes in the bottom and it was in same oven that the non gluten pizza was in used all the same equipment that was used on the other pizza. I got it Togo and he put the box on the counter that was covered in flour so when he handed me the pizza I had flour all over my hands and every where the box was. vary disappointed.
Offer gluten free pizza. They take precautions to ensure no cross contamination. The pizza is not prepared in a dedicated facility, but I have Celiacs and do fine eating there. I double check their steps, to remind the staff the importance of "Free" in Gluten Free. As of Nov 25, I was informed they use a new vender for their crust. I was a little concerned they used an old pizza pan (I was assured it was clean) and cut the pizza (on the pan and with dedicated pizza cutters) on the same counter as the other pizzas. I watched and didn't see any issues, but was still hesitant. Note: the pizza is cooked in a separate oven and the younger staff assured me they take GF very seriously.
Joe Perrella, the owner of the chain, was kind enough to respond to an e-mail of mine. The GF pizza crust is baked with a baking sheet underneath, however they will stop short of guaranteeing that it is celiac safe due to the proximity of flour in the air and area. I have had the pizza and did not experience symptoms, and it was very tasty. There is a GF penne that is prepared in a separate area and is a safe bet for celiacs according to Joe. Their white sauce and all salads (minus croutons and bread on the side) is all safely GF. The red sauce is kept with meatballs, which contain gluten. They are willing to call this gluten-friendly but not celiac friendly. Overall it's very tasty and definitely recommend.
They offer two gluten-free crust options, 1 is a 10’’ cauliflower crust and than a 12’’ gluten-free crust which I think is the Udi’s crust. I LOVE the 12’’ it is super yummy, but we had to ask them to cook it lightly because, the first time they brought it out to us it was too burnt to eat. They said that they make it more burnt because they’ve got complaints that the middle is too doughy if they don’t. So if you’re like me and don’t like crispy pizza just make sure to order it cooked lightly. Very good pizza!