I would love to give them stars the pizza was great, but the precautions they didn't take gave me great concerns. My head hurt and I broke out with a rash after eating. The worker had a black tee-shirt covered in white dust. the pan it was in had holes in the bottom and it was in same oven that the non gluten pizza was in used all the same equipment that was used on the other pizza. I got it Togo and he put the box on the counter that was covered in flour so when he handed me the pizza I had flour all over my hands and every where the box was. vary disappointed.
Offer gluten free pizza. They take precautions to ensure no cross contamination. The pizza is not prepared in a dedicated facility, but I have Celiacs and do fine eating there. I double check their steps, to remind the staff the importance of "Free" in Gluten Free. As of Nov 25, I was informed they use a new vender for their crust. I was a little concerned they used an old pizza pan (I was assured it was clean) and cut the pizza (on the pan and with dedicated pizza cutters) on the same counter as the other pizzas. I watched and didn't see any issues, but was still hesitant. Note: the pizza is cooked in a separate oven and the younger staff assured me they take GF very seriously.
Joe Perrella, the owner of the chain, was kind enough to respond to an e-mail of mine. The GF pizza crust is baked with a baking sheet underneath, however they will stop short of guaranteeing that it is celiac safe due to the proximity of flour in the air and area. I have had the pizza and did not experience symptoms, and it was very tasty. There is a GF penne that is prepared in a separate area and is a safe bet for celiacs according to Joe. Their white sauce and all salads (minus croutons and bread on the side) is all safely GF. The red sauce is kept with meatballs, which contain gluten. They are willing to call this gluten-friendly but not celiac friendly. Overall it's very tasty and definitely recommend.
I have grown up LOVING Sammy's pizza. I was recently diagnosed with Celiac. For the first time today I had the pizza with the Gluten Free crust. Very good and I felt good after. I asked questions and visited their website before ordering it. I was assured that they use a separate pan and area for making it. It is definitely not their hand crimped thin crust I love BUT I can still have the toppings I like so that is a huge plus. Pretty much every time we go to Duluth we go to the West Duluth one and my parents have been there often enough that they are treated like family.
I do not believe the owners and managers stress the consequences of cross contamination. I love Sammy's Pizza and always have. Unfortunately, I cannot trust that a gluten free pizza from Sammy's will come without deep regrets. (You know what I mean).
Uses Udi's GF crust and prepares pizza in back room with fresh ingredients from the cooler. Other flour pizzas are made up front in the general area so there is flour in the air. The GF pizza is safe, but the overall air quality was my main concern.
Husband is a Celiac. Hit or miss with the gluten. He gets his butt kicked about 50% of the time! I'm assuming cross contamination from shared utensils, flour in the air, or a minimum wage employee not giving a damn!
I love this place for the first time being here my gf pizza is delicious and so tasty. my fiance got non gluten free food and he loved it too. we will be back!! so good.. was able to order online having it for breakfast (:
Really good gf pizza! The pizza is bigger than a single serve, it is crispy thin, and tastes great. The crust is made in a disposable pan that is then placed on a metal tray in the oven. It is delivered on a lined tray after being sliced with separate gluten free utensils. The staff is very aware of GF practices and very respectful of enjoying a full dining experience. It is a little more expensive, however the size and quality make it a great value.