Their soups are marked GF however staff has no idea about cross contamination or how to handle GF food. I had a salad and a soup and It didn't get sick but you have to be very careful with what you chose to eat from here.
Based on the previous review, I was nervous about cross contamination, but we did not see any bread bowls or crumbs around the soup containers. They had a basket of bread that was available at the end of all of the soup. Soup is all labelled by allergen (GF, DF, etc). We had the chili and the chicken tortilla soup and were safe (these were the 2 soups that also happened to be farthest from the bread). We also had a prepackaged side salad with balsamic dressing. Landing in an airport and having limited choices (and being very hungry!) we were grateful this was available. We are VERY sensitive and were fine.
There is cross contamination here. I saw the person behind the counter ladling soup into bread bowls, letting the ladel come in contact with the bread, and putting the ladles back in the soup. I feel lucky that I got out of line and order anything so as to not get glutened.
Like other people said, bread was close to the soups. Closer than I would like. But it was a long day and I was very hungry and options were limited. I took a chance on split pea soup and was pleased that I felt great afterwards. I have celiac and I am very sensitive to cross contamination so I was pleasantly surprised that I didn't get sick. The soup was delicious and if in a pinch again I would eat there again.
Several soups that were GF. All are very clearly marked on the men board on the wall. I had the southwestern corn chowder. It was delicious. My daughter got my roll. (ha ha) We happened to have some tortilla chips in our carry on so I had those with the soup. It would be great if they could have something like that, prepackaged, to go with the GF soups. But really it was fine. It was a real treat, as it was delicious and safe. I'm a sensitive celiac and had no reaction.
So, I must just have bad luck or something but I looked at their list of available GF options. Told the lady I would like the clam chowder soup since it said it was GF. She gives me southwestern corn chowder, which wasn't on the list. I bring it back and she literally starts yelling at me that "it's clam chowder! That's what it say here!!! You're wrong!!" (the soup is all corn with red bell peppers..) I just can't believe how angry she was at ME! Terrible.. couldn't even get my money back and had to throw it away.
A lot of GF options but the soups didn't impress me much the two times I ate there.
The woman behind the counter acted like I was annoying her by quickly explaining my celiac disease and requesting that she avoid touching the brim of my cup with her gloves, which had just touched bread. Immediately after the explanation, she contaminated the cup. I pointed this out, and she did get a different cup for me. However, I was still sick after eating here. I highly recommend finding somewhere else to eat.
Love their GF soups. Staff is very careful about cross contamination on GF breads for sandwiches. Safe for Celiacs.
Very clear on what's gf and what's not Salad good too with generous portions Staff always helpful and gives samples
San Francisco Soup Company in the 29th Street Mall offers a couple gluten free options which I was really happy about. Upon request they will make any sandwich with Udi's gluten free bread. They also had three different soups that I sampled, the Mexican Chicken Tortilla, Tomato Bisque, and the Split Pea. All were gluten free and REALLY tasty. They also sell Udi's brand chocolate chip cookies. I try to maintain a gluten free diet and it great to have places like the San Francisco Soup Company that offer items that are gluten free. Very happy and I will definitely be back.
Soups change daily but are marked with a "G" on the menu!