We sat waiting for two and a half hours for a seat and our waitress who was the supervisor. She was horrible. The appetizers were cold and my boyfriends raw oysters were hot. We followed the flow of people just walking out after watching the kitchen crew fist fight with each other. Horrible experience. If you want a true shaggy experience go to the one in Biloxi Mississippi. The shaggys here in Pensacola needs better management. Sorry it makes me give them a star to leave a comment, they don't deserve that much.