Review of Shake Shack

The employees here were not very educated on gluten free but thankfully the online allergen menu is helpful. the fries ARE NOT safe for celiacs. They do have gluten free buns and the bacon is gluten free. After telling the employee I have a gluten allergy and ordering my burger, I asked for a chocolate shake (chocolate, vanilla, and strawberry are gf), she proceeded to tell me they’re out but said she has a black and white shake that was chocolate fudge and vanilla. and i said that sounded good…then when i was about to pay i was like “and the shake is gf right..?” and she’s like oh no it’s not do you want me to take it off?? 😵‍💫😵‍💫 this was post me ordering a gf bun and explaining i have a gluten allergy/celiac disease

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for lunch