Generally, the service is very good. It is however a low-tier family family-oriented restaurant (reasonable prices, good portions, above fast-food, but not mid or fine dining) as such it experiences turnover in staff.
Training is in place, but I have found slipups, like part of a french fry buried in a pork plate. Be certain to remind the front of house that it needs to be gluten-free and ask them if they know what that means.
— Somewhat
— Some
— Good