Smashburger
3 recent ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Burgers, Fries
Warning
This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.
Safety Rating
2 ratings
As rated by the community
8247 W Franklin Rd
Boise, ID 83709
Most Recent Reviews
Review
I’m scratching this place off my list. They had a meltdown of some sort & all the staff quit at once. They used to be awesome but they just don’t have anyone who knows about gluten free. This is my second time in here and it’s just an unhappy vibe - and unsafe for gluten free.
They bungled my fries after I asked whether they were gluten free. They came in the same bag as my son’s order with gluten.
Also the fries were really greasy. The manager seemed grumpy that i commented. It’s just not the same place….
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Not Much/None
How would you rate the taste and quality of the gluten-free food you tried?
— Poor
Review
Employees said they don’t have a separate fryer and everything is made in the same place. They seemed confused when asked about gluten free options and we didn’t end up ordering.
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
Review
Been here twice. They have a separate fryer for fries that gluten never touches. Their gluten free bun is pretty good! Manager was super kind and made sure everything was good before sending it out.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free space in the kitchen
- Dedicated gluten-free fryer
- Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Photos
More Reviews
Review
Woman who waited on us was very knowledgeable and I felt safe with her assurance. We’ve eaten there 5 times and not sick or rash.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free space in the kitchen
- Dedicated gluten-free fryer
- Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
- Food comes out flagged or marked gluten-free
Quality & Quantity
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for kids
- Good for lunch
- Good for takeout
- Good selection of healthy options
Review
Has a dedicated fryer! I only had fries, but the cashier took note of my “gluten allergy” (Celiac) and I didn’t get sick. I tend to play it a little safe when eating at restaurants, so I didn’t try a burger with GF bun or any sauces, so cannot vouch for those. But the staff seemed to listen and try their best to be accommodating.
Review
I just mentioned that I need to have an allergy warning placed on my order for gluten because I have celiac disease. I had a burger with a gluten free bun withfries and didn’t have any problems.
Review
They gave me a gluten bun and I didn't realize until halfway through eating it. Ended up in the hospital. Don't risk it.
Review
I’ve been sick here multiple times. They’ve even gave me my food with a gluten bun on it because I didn’t watch them make it through the window to the kitchen. Would NEVER recommend.
Review
Great place to grab gluten free burger and fries 🍟
Reviews of this Chain
Review
Everything can be Gluten free. GF bun, fries are supposedly GF, but I didn't confirm. no bad reaction. The shake was pretty good too!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Other
Other Characteristics
- Good for dinner
- Good for lunch
- Good for takeout
Review
We’ve been here countless times and I’ve never had an issue. Very easy online ordering and the gf bun is good for the burgers. Fries and tater tots are in a dedicated fryer. I never opt for the milkshakes though since the brand they use isn’t gf.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
No options. They had gluten free buns but all the food is cooked together so none of the options are safe.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
Review
The server was very helpful and made sure my order is just how I needed it. Gluten free bun, dedicated fryer and a delicious dairy free chocolate shake!!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free fryer
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Best GF burger bun I’ve had to date. Please not nothing GF is listed on the menu, just ask when ordering.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
More Info