Smashburger

7 recent ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Burgers

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
6 ratings

As rated by the community

Most Recent Reviews


Overall Rating

Review


Gf bun is on the menu but they didn't have any in stock. Asked for lettuce wrapped, she seemed confused and asked if I meant no bun. I told her yes. She said it comes with fries and I asked if they had a dedicated fryer. She said no. I told her I didn't want any then. She said I can sub it with something else and a quick check of the menu showed there was nothing else gluten free. I then asked if she could mark my order as an allergy, she said there was no way she could do that. I then asked her to go tell the people making my burger to change their gloves. I physically watched her to make sure that she did. Felt fine afterwards.

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

Updated 1 month ago read full review

Gluten Intolerant

Overall Rating

Review


Had an amazing chicken sandwich instead of hamburger on a gluten free bun and had tator tots from the dedicated fryer for fries. The staff was amazing and made sure to toast my bum on a clean grill instead of in the shared toaster!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
Updated 3 months ago read full review

Overall Rating

Review


The food was great, and our waitress was super knowledgeable! She was gluten free too and offered fruit and chips since the other sides weren’t 100% gluten free. Gluten free buns were offered too!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Bread/Buns
  • Burgers

Categories

  • At the Airport
  • Breakfast
  • Dairy-Free Friendly
  • Dinner
  • Fast Food
  • Kid Friendly
  • Late Night
  • Lunch

Photos


Add a photo

More Reviews


Overall Rating

Review


Went here on the recommendation of a blogger and the staff told us they don’t use a separate fryer or anything so zero confidence. Don’t go here if you have celiac. Wish I would have checked on this site before going here.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 1 year ago read full review

Celiac

Overall Rating

Review


I bought a gf free burger before my flight. Didn’t want to experiment with the fries. For sure cross contamination- I’m feeling it. Good food- but I’d recommend skipping any bun altogether.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Overall Rating

Review


Fries have separate fryer. They have an udis bun. And the cashier was incredibly helpful and knowledgeable.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Gf buns and wraps available/ but there were questions on cross contamination of fries (no dedicated fryer?) so maybe avoid those.

Gf bun is good; But it could use toasted or grilled as anyone who eats Gf buns knows it makes it so much more better.

Mine bun came back not toasted or grilled and soggy from the burger. Not great. I nibbled on it but ended up eating the burger patty on its own. I will be getting a lettuce wrap next time.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 1 year ago read full review

Overall Rating

Review


Our entire family ate here before a flight. My 8 year old daughter is celiac. Our server informed us that they have a dedicated frying for their fries. We also got a gf bun. Food was good and my daughter enjoyed her meal without getting sick

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


They didn’t have a gluten free bun

Updated 4 years ago read full review

Overall Rating

Review


ONLY give your order to a manager. I ate here twice and didn’t have a problem. I had a grilled chicken sandwich on a gluten free bun - not toasted. I would NOT recommend grab n go. I had a very short lay over. I walked into the restaurant and gave my order to a manager and my food was cooked promptly and accurately.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Pass it by. The only thing gf is Udis bun, which is toasted on regular toaster. French fries no special oil. Forget it!

Updated 5 years ago read full review

Overall Rating

Review


I was worried because it can be so hard to find a safe place to eat when flying-while-Celiac BUT this location did a great job and the food tasted good too. They took the time to listen to my concerns about cross contact and I managed to enjoy my lunch without getting sick. Go me!

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


Bun was in four pieces when I unwrapped it. It got worse from there. It evaporated on me. I’ve seen my share of crumbly gf buns, but this was the worst.

Updated 6 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Horrible customer service and attitude. Asked if they had gf buns and was told yes, asked if the cooktop was shared with gluten containing buns and was told no. Paid $17 for a burger and a drink as they weren't clear on the fries, stood around for 5 minutes only for the cashier to come tell me the cooktop IS shared with regular buns and they DON'T have gf buns but asked if I still wanted the food. I said no I would like a refund her answer was "are you serious you really want a refund" we did this 3x to which she then said "you want me to go get my manager to give you a refund?" To which I again said yes, I can't eat safely. Manager came out and again questioned me and asked if I was serious. I was not given a full refund (even though no part of my order was given to me) because they "already started cooking my food". I gave up took the partial refund and left. 0/10.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Overall Rating

Review


My daughter is a sensitive celiac. She’s a teenager and it really limits her ability to go out and eat with friends while doing teen things. After looking online, we saw that Smashburger offered GF buns so we gave it a try. When we ordered a burger on a GF bun, the person at the counter asked if she had celiac and we’d we said yes, she told us they’d change their gloves when preparing and also told me they would skip toasting the bun. I asked if fries were GF, but after checking with the manager she verified that they weren’t safe due to CC. When our food was brought out, they had packaged the GF burger in a separate bag. My daughter enjoyed her food, although the bun did fall apart a bit (it was an Udi’s bun).

She didn’t get sick. It’s great to know that there is a fast food option for when she goes to the mall with friends.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Symptomatic Celiac

Overall Rating

Review


Good burger no problems gf buns knowledgeable staff

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


They offer gluten free buns and have a dedicated fryer for fries and tots!

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


So thrilled to have found this gem. They have Udis buns, dedicated fryer for fries, tots, and brussels sprouts. The brussel sprouts are so delicious, my kids loved them! Also dairy free shakes! I’ve been to both Anchorage & Wasilla locations. Had a great experience at both.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info

Is this your business? Claim the listing

Nearby Restaurants