South St. Burger Co.
3 ratings
$ • Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Burgers
Safety Rating
3 ratings
As rated by the community
7555 Montrose Rd Unit D3
Niagara Falls, ON L2H 2E9, Canada
Collections
In 1 Public Collection
Most Recent Reviews
Review
Super great! They knew everything about cross contamination and were very willing to get new bins of everything to make sure there was no cross contact. They offered gluten free buns and toasted them in a separate toaster. They also had a separate fryer for fries. It was delicious!!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free fryer
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
There have dedicated fryers and gluten free buns and ice cream
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Safety Feature Ratings
- Dedicated gluten-free space in the kitchen
- Dedicated gluten-free fryer
- Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
Quality & Quantity
Is there a gluten-free menu?
— Separate gluten-free menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Absolutely fantastic. I said I had Celiac and right away the manager came out and walked me through everything. They were so knowledgeable about cross contamination. Asked me if I had any questions or concerns. Took toppings from new containers, checked that everything I wanted was gluten free. Took care with new gloves, whipped surfaces, everything. My order was prepared alone without others. They also have a great website that lists all the allergens. Had a delicious gluten free burger and fries. Felt taken care of and that they genuinely cared about my order. Will be back.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free fryer
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dairy-free
- Good for dinner
- Good for kids
- Good for lunch
- Good for takeout
- Good with other allergies
Photos
Reviews of this Chain
Review
Staff was knowledgeable about gluten ingredients. Food tasted great. Gf bun fell apart while eating. They did put cheese on one of the gluten free Burgers even though we did not ask for it and they are a celiac with a dairy allergy. They changed gloves and bagged each person's order separately.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free fryer
Quality & Quantity
Is there a gluten-free menu?
— Separate gluten-free menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Review
This was the best burger I have ever had. The gluten free buns don’t fall apart and the burger was so juicy. They have a gluten free fryer so I could have fries or sweet potato fries, which are also very good. The place was very clean and the service was so nice and also very fast.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free fryer
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dinner
- Good for lunch
- Good for takeout
- Good vegetarian options
- Offers online ordering
Review
I’ve been here enough times to know they’re educated on celiac. Good burger and toppings.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Dedicated fryer for fries. Will get fresh ingredients from the back if you ask for them. Separate toaster for gf buns.
Some staff know protocols well, some don’t but they will do what you ask if you explain it.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Safety Feature Ratings
- Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
- Staff will clean kitchen space or change gloves if asked
- Dedicated gluten-free fryer
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
They know how to say some of the right things but cross-contamination procedures are not rigorous.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Quality & Quantity
How much of the menu is available gluten-free?
— Not Much
How would you rate the taste and quality of the gluten-free food you tried?
— Good
More Info