Review of Station Square

Very disappointing experience. I have eaten at SS several times since my Celiac diagnosis and did ok. Recently, a friend took me out for a birthday lunch and we were seated at a table on the bar side for lunch. After explaining my "situation" the waitress assured me how clean the kitchen was. (I guess she misunderstood my worry about cross contact in preparation of food with cleanliness.) She then offered both of us bread while we waited. I explained my needs again. She brought my chicken salad, covered in spices (I had asked for only salt and pepper) and croutons. I told her a could not eat croutons or spices if they contained gluten. She wasn't sure if the spices used were GF. I asked to speak to a kitchen staff member. (It was not a busy time.) She stated the "salad girl" had prepared the salad and didn't know how to do it correctly. I asked if my dietary needs had been expressed to the "salad girl" and the waitress said she would prepare another salad herself. She refused to get a kitchen staff member to speak to me. When she brought the next salad, it was merely lettuce, chicken with no salt or pepper, and bowl of shaved Parmesan cheese. No tomatoes, cucumbers, or other veggies. I had inquired about gluten free dressings, but got vague answers, so decided on oil and vinegar. The salad was so bland. My friend was upset, as well, since it was her treat for the occasion. I downplayed my feelings for her sake. I sent an email to the SS site, asking for a phone call back to explain the experience. I did not receive one. Prior to my Celiac diagnosis, I really enjoyed patronizing SS. I would like to feel safe eating there and thought I could improve my confidence by doing a bit of educating by speaking to the owner/manager at their convenience.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor