I’m reluctant to leave this review because I think the importance of this app is to leave reviews on food safety not service experience. However this experience directly correlates to celiac.
Let me start by saying I am a regular. I have eaten here at least 40 times in 3-4 years. I have never had an issue with the safety and precautions on the food. They’ve got that down, and the food is delicious. However….
The past 2 times we’ve eaten here they have incorrectly rung up the bill and overcharged the gluten free up charge. I expect to pay an up charge - that’s no issue. However 2 times in a row they have rung it in incorrectly leaving the bill more expensive than it should be. They clearly list the gluten free prices on the menu, so I say this to say… Check your bill and make sure you are paying the correct price. This seems to be an issue with new management and a lack of training with the point of sales system. The first time this issue occurred the waiter easily recognized the issue and corrected it without issue. The second time things got a bit tense with the manager who didn’t take the time to listen or look over his own menu.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent