Sub Zero Nitrogen Ice Cream (Closed)

3 ratings
$ • Ice Cream Shop
Reported to have a gluten-free menu
Reported GF menu options: Dessert, Ice Cream
66% of 3 votes say it's celiac friendly
528 Bay Area Blvd #600
Webster, TX 77598

Top Reviews


Celiac

Overall Rating

Review


Employee was very knowledgeable. Claimed corporate policy was that all bases and flavors were GF. Acknowledged that toppings were not necessarily GF. Good experience!

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Website said gluten free, person working had no idea and directed me to sugar free....

Celiac friendly?

No

Updated 3 years ago read full review

Celiac

Overall Rating

Review


This place is so awesome. They use liquid nitrogen to freeze each individual dessert and they use a new bowl when they make each one to avoid cross-contamination. You can choose from ice cream, lactose free ice cream, sugar-free ice cream, yogurt, or vegan ice cream and they will put anything you want in it. Only thing I had to specially request was no waffle cone and for them to rinse the scoops they use when they make it. Awesome for the gluten/lactose challenged!

Celiac friendly?

Yes

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Dessert
  • Gluten-Free Menu
  • Ice Cream

Categories

  • Dairy-Free Friendly
  • Kid Friendly
  • Vegan Friendly

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Celiac

This location appears to be closed.

2 years ago

Reviews of this Chain

Celiac

Overall Rating

Review


I love sub zero, I’ve been there loads of times and haven’t had any problems, and they were very good with both my celiac and dairy allergy. However this last time, new people were there and they didn’t speak very good English, I told them about my allergy, and they got fresh scoops but put a waffle cone in it, so I had them remake it, the right way, and they didn’t charge any extra, so I guess that’s good. Luckily I didn’t have a reaction.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Horrible experience. My daughter waited in line an hour and the employee said they have no gluten free options, even though there were several comments online stating that they do. He was clueless, and not willing to discuss options at all. My daughter left with nothing after waiting an hour. Poor customer experience

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

Celiac

Overall Rating

Review


The workers were young but did a fantastic job preparing my celiac daughters ice cream. They used clean bowl and spatulas. This place was a cool experience. First you choose your base (milk type) then flavor and toppings. Could be made dairy free as well. They add all the ingredients then blast a mixing bowl with nitrogen freezing it and scraping the sides. A bit pricey but it was really good! The workers were super nice and friendly also.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


This place was great. I asked about contamination as my son is a severely reactive celiac and they used clean utensils, new ice cream (and toppings!), washed surfaces and hands prior. I was very impressed and my three year old was very happy! Will definitely go back.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for takeout
  • Good with other allergies
  • Offers outdoor seating

Overall Rating

Review


Every time I've gone in this establishment, they don't cross contaminate and you can watch them make it right in front of you. If you have a latex allergy, they will replace their gloves for you.

Safety


Is ALL the food in this establishment gluten-free?

— All food is gluten free, some drinks may not be gluten-free

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for takeout
  • Good vegan options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
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