Waiter was incredibly knowledgeable- he asked about allergies, and once celiac was mentioned, he asked if cross contact should be avoided. I’ve only been asked that a handful of times, and it definitely inspired confidence. He even brought out gluten free soy sauce without it being requested! Amazing food and no issues!
BEST. SUSHI. EVER. I told the waitress when we first arrived that I had allergies and she immediately asked if cross contact was an issue and made a note. She was able to answer all of my questions about ingredients and safety protocol. 10/10 recommend
Love this place! Lots of options can be made gf and knowledgeable staff. Online the menus are labeled with what can be modified to be gf (or is naturally gf) and I wish the printed menus they gave us had these labels- we ended up having to ask our waiter about ea h individual thing with regard to gf (and she was very on it and happy to do it but was quite a process that could be expedited with labels on the menus). Overall though the food was fantastic- my favorites were the miso salmon, the tuna crispy rice (pan fried) and the California lobster sushi roll
They have a large menu with lots of gf options! The waiter asks each table if there are any allergies at the table. I told him I have celiac and he assured me the kitchen has an allergy protocol to avoid cross contact. We had the lobster roll, spicy tuna roll, wrinkled green beans, and the beef n bop bowl. All of it was excellent and I felt fine afterwards!
Just catered a large retirement party at my company and it was perfect from start to finish. The three ladies on the special events team are rockstars. We have lots of dietary restrictions in the office from celiac to vegan to egg and dairy free, and Sushi-San worked with me to make sure there was something for every single person; and safely for every single person. I can’t say enough positive things about the experience: detailed, on-time, great additions made like sauces, sides, chopsticks, etc. Highly recommended!
I think almost everything was gluten free or could be made GF. Also it was delicious! I got the express lunch special with salmon roll and salmon rice bowl, staff was very knowledgeable and considerate.
Will definitely return if I’m in the area!
We found Sushi San through the Find Me Gluten Free app and it was very good! They have a lot of gluten free options and take food allergies very seriously. My gluten-eating husband really liked his sushi, too. Finding a good sushi place when you have celiac disease is difficult and this place is very good!
Always an amazing experience here! Pre and now with celiac. Online menu marks what is gf or can be made gf. I called the restaurant with a question and the host had to ask the kitchen but came back with a clear answer.
When ordering online we could put in specific instructions related to celiac and all of the food came marked in separate containers with the exact message printed in them! Felt fine after the meal which is always a win.
Sushi San is the best place I have ever been to with allergies. They are so careful, knowledgeable, kind and still make the food taste amazing!!!!! BEST PLACE EVER IN CHICAGO WITH ALLERGIES.
Staff was knowledgeable and can make many items GF. But I got sick within 30 minutes of eating for rest of day—def a cross contamination issue. I had seaweed salad and spicy tuna roll. Food was delicious but not safe for celiacs.
Excellent service, GF items clearly marked. Delicious & I felt very safe with no ill effects. Ate here twice during a short visit to downtown Chicago. Highly recommend!
Only marking 4/5 safety because not dedicated GF.
Delicious food! The server confirmed my meal selection was safe with the kitchen, and the kitchen had separate order tickets in a different color so they would know it was an allergy order.
Many items can be made gluten free and are clearly labeled as such. Ordered take out and it came flagged as gluten free with gf soy sauce. Great variety and reasonable price given the amount of food and the quality
Amazing at accommodating me with my GF allergy. They have gluten free soy sauce and other sauces and were very careful with what they brought out. Everything was labeled on menu of what you could get. 100% recommend!
Immediately upon sitting down they asked if I had any dietary restrictions. GF menu items were marked and they made the necessary adjustments to menu items to ensure they were GF. They also have GF soy sauce!
I ordered only GF rolls but still got very sick with 30 minutes of finishing. My waitress had celiac herself and said they were safe, so it must have been cross contamination. Very disappointing.
Staff was very well informed about celiac disease, and they had tons of options that are rare to find GF (spicy tuna, for example). They also brought me a labeled gluten free soy sauce bottle. The fish was so fresh! Highly recommend!
Wonderful! Everything marked and spoke for with allergies. Many options and everything was delicious. Go for the edamame and charred cauliflower!
i felt safe eating here and did not get sick. many options (almost entire menu) for gluten free and the waitress was very concerned with making sure that my food was gf
Favorite food is sushi and traditional sushi rice contains gluten (depends on the type of vinegar used). Was so thrilled to get to eat nigiri, Gf soy sauce available too. First question wait staff asked was if any allergies/dietary restrictions at the table and spoke in depth about avoiding CC. Felt very confident they would provide us a safe meal and they did. Menu is clearly marked for what items can be prepared GF.
We dined on a Monday evening and although reservations were full, we were able to get a walk up table for a party of 3. One of us has Celiac. The menu is marked with GF and is accesible online and by QR code. Clicking on the camera icon shows the entree and gives detailed information. The waitress asked if cross contamination was acceptable when told one in our party had Celiac, the answer “no” was noted with the order. We ordered miso soup, nigiri 8 pc. sushi labeled GF and a salmon asparagus roll, GF. The nigiri orders contained a soy sauce marinated salmon that when asked about, was substituted with fresh salmon. Everything was delicious, top quality and fresh. GF soy sauce was brought to the table and offered when asked to box up leftover sushi roll. Highly recommended- felt safe and did not get sick.
Wonderful experience! I had miso soup and sushi rolls. They gave me gluten free soy sauce as soon as I said I was gluten free. And the menu was clearly marked.
Excellent experience and my very sensitive daughter did not get sick. Menu is clearly marked and waitstaff demonstrated knowledge and desire to keep us safe. Also made it not a big deal and that made us feel so welcome. Best sushi I’ve had in years and we love sushi and live on the west coast where options are plentiful. Beautiful space, kind and attentive staff, and great, safe food. We will go out of our way to come back.
Amazing sushi! Very knowledgeable and able to make accommodations
Have never visited in person due to the pandemic, but have ordered delivery multiple times. The online menu identifies items that can be made gluten free. The sushi tastes very fresh.