Review of SUSHISAMBA

This is a hard review to write because I have so many good things and one awful thing to share. We ate here Saturday lunch time. The place was mostly empty so I felt confident they could handle gluten free. There’s a special gluten free menu, I talked to the waiter and told him I have celiac. He assured me we were good as long as we stuck to the gf menu. I only wanted fish - thought the rolls were the safest options. Ordered a few speciality rolls. After we ordered the manager came over and told me she would ensure my order was gluten free and she would take good care of us.

Our first rolls were delivered and they were so delicious. We got this salmon ponzu roll that had the most delicious sauce. The other roll we got was vegetarian and so crisp and delicious. After we ate those rolls….it went downhill.

At this point the manager came back, crouched down and shared that she had some bad news. The roll, the vegetarian roll, she discovered was not safe for us. She apologized profusely and I could tell she was so haunted by this, mostly because she had just shared that she would keep us safe.

She said the sauce from the roll actually had soy sauce in it, a tiny amount but gluten nonetheless.

They comped our entire meal and the rest of the stuff that we ordered I knew would be handled correctly. It was so hard because there’s nothing you can do once you eat it.

The staff took great care of us after and took my contact info. The chef came out and was super apologetic. They did all the right things under the circumstances but I was just broken by the experience.

Proceed with caution and don’t order the vegetarian speciality roll on the gf menu.

Otherwise food was great.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent