Review of The Boathouse

I read so many great reviews and felt comfortable taking my celiac kiddo here after talking to the waitress and manager, a big mistake that nearly ruined our vacation! No gf fryer but we made some substitutions and ordered a gf kids burger with a side of pasta. Server "got it" and manager came over to confirm. The first time server came and apologized saying they had made a mistake with his order so they were redoing. His food was eventually brought out by a different server with an allergy pick in it, saying "here is your allergy order". I asked him to confirm if by allergy he meant gf and he said "yes, I think it must be". Before my son took a bite, he said "actually the bun doesn't look gf, I'll check"! We then waited forever for a 3rd try at making this correctly and he was served a well done, inedible burger on a gf bun. I will say, the server and manager tried to do everything to make it right. The fact that they placed an allergy pick in it was the scariest part! Our other 3 dinners and apps were good.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor