Review of The Canteen Tap House and Tavern

Had high hopes as the menu was clearly marked with GF options. Knew the risks of cross contamination and that was also clearly marked marked on the menu. Ordered the Roasted Red Pepper Bisque. Told the waitress I had a gluten allergy, not a preference. She acknowledged me and took note. Expediters brought our meals. There were pita chips on the plate as well as the soup spoon. I immediately ask if they were pita chips and said that generally they are not gluten free and I would need a new dish entirely because of cross contact. He apologized and took the plate to have it corrected. Another waitress, not ours, took the plate from him and brought it back to the table. She stated that it was gluten free bisque with gluten free pita chips. In my opinion she had a bad attitude about, but others at the table felt her tone was one of certainty. I used the spoon covered in pita chips and also ate a small pita chip. I didn’t feel right about it, so i stopped eating them. When I was almost finished our waitress came to the table and apologized about my order. She stated they did not ever have gluten free pita chips to her knowledge. I looked at the menu again, the bisque is marked GF and does not mention pita chips. Another dish which comes with pita chips is not marked as GF. Our waitress went to verify with the kitchen. She informed us that nowhere on the pita chip bag does it say gluten free. I explained my situation as a celiac and that this was not something to be taken lightly. They removed my order from the bill. As we left, I felt it was necessary to let the waitress with such certainty know how important it is to verify ingredients. To be polite, she was more defensive that receptive. Please take extreme caution if choosing to eat here. While the food was delicious it was too much of a risk. I am already experiencing symptoms.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good