Review of The Fifth Element

111 Broadway, Newport, RI 02840

Overall Rating

Review


This restaurant gave us chips made with wheat and made our daughter with CD very sick. Before visiting this restaurant (on vacation) we looked on this app and called to ensure they could accommodate us. When we got there, the server wasn’t knowledgeable but maybe he was new and I understand that. He checked with the kitchen a few times to make sure the condiments and other items were gluten free. We ordered the meatballs and nachos, which are two apps labeled that they could be made GF. We were very clear with the server and when the person from the kitchen (or a runner or another server) came out she said “here are your gluten free meatballs and gluten free nachos.” I then asked once again if they were gluten free. The nachos were on two separate plates-one with just the chips and one with the nacho mixture which basically looked like shrimp in curry milk so I thought, okay that makes sense because the chips would get soggy if they were combined. I have no idea if they are always served this way. When we got home, my daughter started vomiting and didn’t stop for hours. I called the restaurant and was told they don’t have gluten free chips at all and that when the nachos are made GF, the chips aren’t given. I spoke to the owner who was extremely apologetic and assured me that immediate re-education would take place. He appeared sincere and very sorry for our situation and asked if there is anything else he could do for us. He also followed up the next day. However, I still need to leave this review because NO ONE seemed to know what was going on. Every link in the chain to ensure we weren’t given gluten was broken. If an entire bowl of gluten chips could to be given to us after my incessant questions to the waiter, the waiter supposedly labeling everything GF for the kitchen, and me DOUBLE CHECKING each item that came to the table, then I need to warn the GF and Celiac community.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 2 years ago

Celiac