Permanently Closed

The HUB Stratford & Rooftop Patio

4 recent ratings
$$ • Restaurant, Bar
Reported NOT to have a gluten-free menu
Safety Rating
3 ratings

As rated by the community

31 Market Pl 2nd floor
Stratford, ON N5A 1A4, Canada

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


The server was very unsure of which menu items would be gluten free. Every time I asked about an item he would go back to the kitchen to ask instead of just giving me a list of what I could have. Eventually the kitchen confirmed that the nachos were gluten free (corn chips, no fryer, etc.) I'm almost certain the chips were a wheat/corn tortilla chip - kitchen insisted they were GF corn, but I was so sick afterwards and they didn't taste like a straight corn chip.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 3 months ago read full review

Symptomatic Celiac

Overall Rating

Review


The kitchen was made aware of my need to prevent cross contamination. I had the Thai Noodle dish, with peanut sauce and it was delightful! Service was very attentive

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegetarian options
  • Good with other allergies
  • Offers outdoor seating
Updated 10 months ago read full review

Overall Rating

Review


Got glutened.

After asking many questions and clearly indicating I was gluten free/celiac I settled on a burger with lettuce bun and a side garden salad.

Turns out they mixed deep fried crispy noodles into the salad which I realized on my third bite. They were very apologetic, brought me a new salad (half the size) which I did not eat and removed it from my bill.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • None Listed

Categories

  • Allergy Friendly
  • Bar
  • Dairy-Free Friendly
  • Dinner
  • Healthy
  • Keto Friendly
  • Kid Friendly
  • Lunch
  • Outdoor Seating
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Photos


Thai Noodles
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More Reviews


Overall Rating

Review


Limited gluten free choices. GF buns for burgers/ sandwiches at an additional cost of $3 for this. No dedicated deep fryer.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 2 years ago read full review

Symptomatic Celiac

Overall Rating

Review


This is a beer drinking establishment (Beer Garden) with an over abundance of craft beers and only 1 GF beer, Bards. We were only there for a drink on their newly opened patio but glanced over the menu given to us and noticed they had GF buns for their burgers. ($18 for the burger with an up charge of $3.75 for that bun) That is one expensive burger, IMO!! The waitress took our drink order and in casual conversation about their beer variety, she told me she also had Celiac Disease. I asked her if they had a designated deep fryer. She said that it "depends on the severity of your 'allergy' and that their oil is very 'clean' because it's new and she eats their fries all the time without a reaction"......Ok!?!?!?! Oh my. I believe my chin hit the table by this response. Needless to say, we will NEVER be back. We had 2 drinks each and our bill was $40, NOT including tip. Menu selection is small and overpriced.

Celiac friendly?

No

Updated 7 years ago read full review

More Info