Very accommodating for all my allergies!
I was so hungry after touring Notre Dame, and went here based on reviews on this site. It did not disappoint. When I mentioned Celiac, they had the manager come to our table & ask some thoughtful questions, such as whether I would be sharing my husbands salad, or eating off his dinner plate. They made sure the entire meal was prepared safely. We shared the wedge salad with blue cheese, and I had a delicious dinner of pistachio crusted salmon, garlic mashed potato, and brussel sprouts with bacon. My husband enjoyed his prime rib & twice baked potato. We were too full for the creme brulee, but I was so happy to have a cozy meal out of the rain, and no reaction!
The waitress was very accommodating helping me make substitutions for a gluten free meal. She sent the manager to confirm the food was safe and when the food took a little bit longer she reassured me that it was because they're careful to wash everything first. I had the fries (which they baked instead of deep frying to avoid CC). The manager brought the food out to reassure me that precautions were taken to ensure safety. I felt very safe eating here.
Very happy with the service here. Upon our arrival I informed the server I had celiac, to which the manager came out and assured me the kitchen staff were prepared to take all necessary precautions in the kitchen and prepare my food in a dedicated, clean area. Delicious meal, great experience!!
The staff here were great and the wait staff had the manager come over to our table to reassure us that the kitchen knew to take precautions for celiac. We were very pleased
Wow!! Incredible service. Managers were very informed about cross contamination. Have been at this location twice, and both times my experience has been incredible! Food was amazing ! *** update, my last experience wasn’t as good as my last 2, the manager did not take the order.. will probably not go to this location again
This location was great! Tons of amazing gluten free choices on the menu. Our waiter was extremely knowledgeable and accommodating. The food was awesome too! Will definitely return!
Absolutely fantastic! Best steak I ever had hands down! Staff was incredibly knowledgable, and gluten free options were clearly marked on the menu. The kitchen manager even came out to ensure that there would be no cross contamination issues. They go above and beyond! Wonderful and well worth the prices!
Staff was knowledgeable, the manager came out to confirm my order and that accommodations were being made in the kitchen
Not recommended for kids. French fries are shared fryer. Only thing son could eat was a steak- no other side options except broccoli. Pay 15 for kid steak and nothing else. Waiter said don't see the big deal it is just a stomach ache. Adult menu is better and has more options.
Always a great meal when you come here, however, Kristen in the lounge really earned her 5 stars tonight! I recently discovered a gluten (wheat) allergy! When I asked her if they had a gluten free menu she was very happy to show me all my options! And yes there were quite a few (although I had to pass on my fave appie and the bread). She then informed the kitchen of my allergy and they took all the necessary precautions to make sure my food wasn’t at risk! Thank you Kristen for your excellent service tonight!
service is always good and I appreciate that the manager always comes out to discuss my order with me and ensures it is made safely.
as a celiac i never go to restaurants but this one was perfect our waiter knew about the cross contamination and was very helpful and friendly!i asked for fries and he told me they dont have dedicaded fryer but they could bake them for me instead! their manager brought my plate directly to me!
Great separate menu. Terrific staff that involved management and ensured your meal was gluten free.
amazing staff and service. a manager always comes out to discuss the food concern. in my case, celiac. they always are helpful and reassuring. HIGHLY recommend!!!
The staff was very knowledgeable and the manager came to check with me, unprompted, before my meal came out. Was delicious!
We eat here everytime we come to Edmonton for medical appointments. It is the only place that doesn't make my daughter sick. They are great at GF.
Our server was extremely knowledgeable and went out of her way to ensure that my meal was gluten free. All gluten free selections are clearly marked on the menu. I had a superb meal.
Même le chef est venu vérifier ma commande avant de me préparer mon repas ! C'était trop bon
My boyfriend has celiac so we are always sure to alert the server and they ensure that different cutting boards and utensils are used. We've eaten here and other Keg's many times with no reaction whatsoever!
Very Celiac aware. Meals brought separately to table as well.
Good menu with GF options. Manager came out to go over order details. 3 in our group needing gf. They were able to make substitutions and needed too. Great meal!
When I told them I was Celiac they were very accommodating and even the manager came out to tell me he double checked everything I ordered and that it was gluten free. Would recommend.
If you tell them that you have celiac they will send a manager to your table. They will make your fries in an oven instead of a frier. They are very knowledgeable and careful. The steak was very good and their salmon is also good.
There was a wide range of options for celiacs. The waiter checked with the kitchen to make sure everything I ordered was safe. The manager even came over after the waiter told him about my celiac to assure me that he had also checked with the kitchen about my order and to reinforce to them to be extra careful to avoid cross contamination. No matter which location we visited, we received the same excellent, attentive service.
Bad experience in the Keg Laval for mothers day, nasty food, mean employees with bad service, 1h to get the food, they made us wait 50 min infront and when you go in theres nobody inside that restaurant , 165$+tip bill that was really not worth that much and im still hungry....
I had the absolute best dining experience here at The Keg! They take Celiac and GF very seriously. Our waitress was informed and the manager came out to explain their GF process. He personally brought all of my food out and even brought me GF ice cream (on the house!) once I finished my meal. Can't wait to return!
Many well marked on the menu GF options. Staff well trained. Excellent service. Best steak in Whistler!!🍷🍸
This place has always done a great job. I had questions the last time and the manager came out to talk to me. I love that a manager brings the meal out.
I've been here several times and I'll keep going back. They understand Celiac disease and don't play games. I've never gotten sick here and the staff actually knows what's going on. Can't say enough good things.
The Keg is a very good choice for those who have GF and DF requirements. The waitress was excellent in discussing my options and the manager came to confirm everything with me. I changed a few of the sides to ensure they were GF and they were more than happy to accommodate. The manager brought my meal herself - it was delicious! I highly recommend The Keg!
super accommodating I our 3-year-old Celiac. Kids' menu clearly indicates what is gluten-friendly. French fries don't have a dedicated fryer, so they baked them for her! They were super attentive to her Celiac needs and double-checked all labels. Great dinner for everyone!!! Kids' menu also included free appetizer (veggies and dip and fruit) and dessert (ice cream), and they too were GF!
They are amazing with food allergies they take it very serious. Food is great and the place is clean.
Staff is knowledgeable about the celiac disease. They also take good precautions to avoid cross contamination. The gluten free menu is good and diversified. I recommend.
Great food, good relaxed atmosphere, great staff, gluten free menu available.
Great process in place to make sure everything is correct. Manager gets involved and serves you the food
AMAZING WONDERFUL FANTASTIC!! server was friendly, manager came over to double check gluten free order and make sure everything was okay. They had a separate gluten free menu with desserts! Our meal was so great. Best steak we've ever had! Fries are gluten free, but I didn't need them because the food in and of itself was superb. I had the keg classic meal, that came with a house salad (they made sure not to include the croutons), prime rib (so so delicious), with garlic mashed potatoes, vegetables, and sautéed mushrooms (also phenomenal). Had homemade creme brule for dessert. I can't say enough good things. Best night and best food in a while!!!
Great experience here! The food was delicious and the staff was very knowledgable. Separate GF menu with lots of options. Manager came over after I ordered to confirm my allergy and let me know that there would be no cross contamination. I would strongly recommend this restaurant.
Went for a date night and was pleasantly surprised by how helpful and polite they were about the menu! Our waitress was amazing and even the manager came over. They even made us an appetizer separate without the bread crumbs. Great food even better service!
Great food, the floor manager made a really huge effort in ensuring the fries was gluten free for my son who is coeliac! Really appreciated the effort and friendly positive attitude. Lots of other gluten free options on the menu.
They were great. I went on a very busy night and they did a great job in making sure everything was safe for ingestion.
Higher end steak house that catered to whole family. Dedicated gluten free menu (though does warn that it is not dedicated gluten free kitchen). Family had steak, twice baked potatoes, Thai chicken, and creme brûlée. Kids menu too. All food was very good. Would go back.
Amazing place for a nicer meal in North Montreal or ideal for a stop on a road trip (it's right on the highway). Delicious food with friendly service and gluten free menu makes everything easier!
The staff we aware of celiac and had the manager come and talk to me. Said he would make sure were new and fresh not used before. Manager brought out the appetizers and the main course. Came and checked several times. Very good service. Only issue was they said the fries were gluten free but used the same frier as gluten items. I informed them that there were then not gluten free.
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