Review of The Local Scoop

5355 Ballantyne Commons Pkwy, Charlotte, NC 28277

Overall Rating

Review


We were so excited to try this place, based on the reviews. We arrived with a large group and explained that my son and I have celiac disease. The scooper explained our options and that she would scoop fresh ice cream from the back. We allowed everyone else to order first so the scooper could do just one hand washing and glove change. After everyone else had already been served, the scooper informed us that they had no GF flavors available to scoop fresh in the back. Our only option was to choose the GF flavors out front, which had already been scooped using a shared scooper. Obviously, this isn't an option for people with celiac disease, so we couldn't order. My child had to sit and watch everyone else enjoy their ice cream since it had already been scooped. I wish the scooper had told us up front we couldn't be helped. We could have give across the street to Jenny's.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

Updated 2 months ago

Symptomatic Celiac