I messaged ahead to let them know my husband is gluten free but also has a rice allergy. They have gluten free bread options for dipping with the cheese fondue, but they messaged back and let me know they did contain rice flour, so we avoided those. GF items are clearly marked on the menu or an alternative is offered, like a cheese fondue that had lauger in it can be replaced with a gluten free broth base instead. Usually a couple shares a pot on one cooktop. They reserved a double cooktop table for us and we each had our own pot. They put items that we could both have on one tray and separated the ones my hubby couldn’t have on a different tray. The manager also said their staff has some kind of gluten training - I cannot recall what he called it. We had a lovely, fun, and stress-free meal! Jordan, our server, was so thoughtful and kind. He made sure we knew what everything was - all the sauces, meats, etc. It was such a treat!
Wow! We haven’t been here in 10 years. I looked at their menus the other day, realizing they now did gluten free I was so excited to be able to take our son. We had a table of 3 and we all did gluten free so there was no cross contamination. They were so accommodating! Bonus they don’t charge extra for GF! we will def be back.
The staff was very accommodating for my Celiac disease and other allergies. They have GF breads, brownies, and cakes. One thing to note: This was the first time I had been to the Houston location and I did not realize that most of their 4-person tables share only one pot, and if you want 2 pots you need make that request in your reservation. It forced everyone in my party to order gluten- and shellfish-free food so I could eat safely. Luckily my friends were cool with it, but just keep it in mind if you're with less awesome company.
Great experience here. Melting Pots are certified by the Gluten Intolerance Group, so we feel confident that it’s a safe place to eat. We came for dessert, told the wait staff that we had celiac so needed gluten free and she was sure to get us what we needed. There are lots of tasty gluten free choices! We had gf brownies and snickerdoodle cookies, two different chocolate fondues and lots of fruit.
My family ate here for a birthday party and I was treated like royalty by Matthew the waiter. He was knowledgeable about what I could eat and made great substitutions when I needed too. I had the Wisconsin 3 cheese fondu and had veggies and gf bread to dip. I had vegetable broth with steak, duck and chicken to dip in many delicious sauces. I had milk chocolate and peanut butter with marshmallows, brownie and cookies to dip. All was safely gf and I did not get sick at all. It was a very satisfying experience .
They explained that they have a dedicated cutting board and knife for their gluten free products along with changing gloves often. For cheese fondue they can substitute the base that has beer in it for a vegetable broth. They have gluten free bread to dip into the cheese along with tortilla chips(by request), celery, tomatoes, carrots and apples. They can leave off croutons for salads. For entree they allowed us to substitute the teriyaki sirloin and mushroom pasta for different proteins. They were able to make sauce trays without the teriyaki glaze and we got more green goddess, since that's our favorite. For the Chocolate fondue we made sure to stay away from the cookies and cream (oreos) and smores (Graham crackers) for the chocolate selections. We love the flaming turtle! To dip into the chocolate fondue they gave us plain marshmallows, instead of the oreo covered marshmallows, along with GF brownies and GF snickerdoodle cookies plus bananas, strawberries and pineapple. It's so much food and it's so delicious. Perfect for a date night. The only thing you need to worry about would be the other people you're eating with. If they are still ordering regular bread and someone decides to dip their bread in the GF cheese that you're eating then it would leave crumbs and contaminate it with gluten. Even entree and chocolate can be cross contaminated by gluten products if not careful. I would suggest the entire table be completely gluten free or eat with people that aren't going to poison you. Overall, fun and interactive!