75% of 4 votes say it's celiac friendly

959 Parkway #2, Gatlinburg, TN 37738 Directions

A program of the Gluten Intolerance Group

Top Reviews


Celiac

Overall Rating

Review


Our waitress was extremely knowledgeable about what was safe and what was not safe. She helped with substitutions and made sure everything went smoothly. Our only complaint is that the dippers for the cheese fondue came out on a wood display board which is also used for gluten dippers (bread). Could be a source of cross contamination. All other dippers came out on dishes, not wood. Ordered the 4 course meal - cheese, salad, meat and chocolate.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for lunch
Updated 3 weeks ago read full review

Celiac

Overall Rating

Review


I’m allergic to gluten and was so excited to try The Melting Pot for the first time. I’d heard such good things and had seen great reviews. Unfortunately, that wasn’t our experience. Our waiter was very nice but completely confused. He swore potatoes had gluten but the Oreo covered marshmallows didn’t. He finally had to go get another waiter and they weren’t any more confident. Thankfully, coming in contact with cross contamination isn’t the end of the world for me but I have been sick for two days on my honeymoon and that’s pretty sucky. I wouldn’t suggest going, personally. I’ll feel better in a few days but for someone who experiences much worse symptoms / side effects, it’s just not worth it.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 4 months ago read full review

Celiac

Overall Rating

Review


We love going to the melting pot! Very knowledgeable about GF and have tons of options!

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • Dessert
  • Gluten Free Menu

Categories

  • Dairy-Free Friendly
  • Kid Friendly
  • Lunch
  • Restaurant

Notes


Worked with Gluten Intolerance Group on their gluten-free menu. Special training is required for staff.

Photos


Add a photo

More Reviews


Celiac

Overall Rating

Review


Great place to go.. very knowledgeable about celiac... best meal... and Alaina was the best waitress!!!! We made reservations for another night while we were there !!!!

Celiac friendly?

Yes

Updated 1 year ago read full review

Celiac

Overall Rating

Review


My daughter looked at the menu and wanted to cry - SO many GF choices and very knowledgeable staff. She especially loved the chocolate fondue dessert with GF brownies and angel food cake.

Celiac friendly?

Yes

Updated 2 years ago read full review

Celiac

Overall Rating

Review


This was our first time at the melting pot. They did not explain what it was or what was going to happen. They just said to pick your cheese, pick a salad and pick meats. The waiter did not explain the meat would be brought to us raw and we would cook it in vegetable broth. Boiled meat? Who eats boiled meat? For $30 sum per person for just the meat course. It should have been cooked by the chef for that price. We left.

Updated 2 years ago read full review

Not celiac

Overall Rating

Review


Fantastic experience! Great options! Delicious! If you also want a great value check it out at lunch time!!

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Great food, so many more gluten free options since the last time I had melting pot, and the waiter was very conscientious about avoiding cross contamination.

Celiac friendly?

Yes

Updated 3 years ago read full review

Overall Rating

Review


Died and went to heaven. Don't bring me back. best dining experience ever since being diagnosed with celiacs. thank you Melting Pot

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


We stopped here for dessert fondue. I figured there would be only fruit for mine. So pleasantly surprised to have gluten free pound cakes and brownies. The brownies were great. The pound cake a bit dry. But I'm certainly not complaining because it was wonderful to have gluten free dessert!

Celiac friendly?

Yes

Updated 5 years ago read full review

Not celiac

Overall Rating

Review


Wonderful gluten free menu and very knowledgable staff!! I had my own gluten free dippers and my husband had his (no extra charge). Our waiter brought my husband a spoon that way he could spoon fondue on to his non-gluten dippers. The waiter was extremely careful and knew exactly what cross contamination was--that rarely happens. This was a wonderful experience and I would gladly go back!!

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


Melting pot has great gluten free menu - love having gluten free bread to dip in my cheese. Let them know when you make reservations if you are celiac and are dining with gluten eaters, you need another fondue pot. Fortunately, I was in a party of four an two of us were gluten free, so we shared and the other two had there own fondue pot. With gluten free menu, I can eat the chocolate fondue again - which is in my opinion the best part. Staff I came across was knowledgable which made a fun night out less stressful.

Celiac friendly?

Yes

Updated 7 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Celiac friendly Fantastic dinner! Felt very safe, they provided a seperate bowl and burner for the gluten free food. Would definitely go back. Its been two days and no issues.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
Not celiac

Overall Rating

Review


I gave five stars, not sure why it only shows four. The food here was excellent. There are so many GF options on the menu. I will definitely be going back.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Not celiac

Overall Rating

Review


This was my first time at The Melting Pot. Their four course meal includes a cheese fondue starter, a salad, a meat and vegetable course with various sauces, and a chocolate fondue course. My wife and I went for lunch, and we had the full meal, along with a flight of ones that coincided with the courses (I suggest splitting with a friend, or you may not remember much, by the time you get to dessert!).

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good with other allergies
Celiac

Overall Rating

Review


Second time at this location and the food was amazing both times. The server was amazing in his service and knowledge. Even though all the items i choose we maked gf Zach check to make sure. Not only do they have gf cocktails (good ones) they have gf bread for the cheese and brownies for the chocolate. Make sure you go on an empty stomach as you will be full when you leave. We will be back and will ask for Zack. Thank you for a fantastic experience!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free space in the kitchen
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


The staff was very knowledgeable. My food always came out separate from everyone else’s. It was very good. On the board for the cheese dipping was carrot, apples, gluten free bread, broccoli. For the chocolate dipping I got the turtle and on that board came. All gluten free . Cookies bananas, strawberries, brownies, gluten free pound cake and a crunchy bar it reminded me of a Granola bar. I also has a salad .

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for lunch
  • Good selection of healthy options

More Info