Review of The Pitted Date Vegan Bakery and Café

Calle 26 Norte 128, Gonzalo Guerrero, 77720 Playa del Carmen, Q.R., Mexico

Overall Rating

Review


Great food, but terrible service.

We were very excited to try this restaurant because of all the gluten free and vegan options. When we ordered the server didn’t write any of our order down but seemed to have everything correctly memorized. After a few minutes 2 people out of our group of 5 received their food, and then a few minutes later we received our smoothies and drinks. After a long wait again 2 more of us got our food. We asked about our remaining dish, which was hotcakes. The server (not the one who took our order) was very apologetic and told us that the hotcakes were not put into the system as part of our order. Overall we were disappointed that our food didn’t come out all at once and that we never got the hotcakes. The food we did get was very good (I had the matcha latte and the banana sushi with tropical fruit waffles), but the experience was tainted by the service. I wouldn’t recommend coming here until the service improves.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago