Review of The Plough Beefeater

Went for Sunday lunch yesterday. Had looked online first and was happy to see they had a separate gf menu. Got to restaurant and asked for the menu. They gave me a large folder with many pages of tiny writing. I asked for the gluten free menu they said they didn't have one. She then went to get a menu and came back with an out of date one and said I could look at that. So I asked for an item on the menu which wasnt available so had to study the book. I was made to feel like I was being awkward. I asked if it would be easier if I spoke to the chef and told them what I wanted and maybe he could tell me if it's gluten free. I overheard them talking about me while I waited at the bottom of the stairs. This almost brought me to tears. It was a horrible experience and if I wasn't with a large family group, at this point I would have left. So after studying for 10 mins we worked out what I could have. The food was ok, a bit lukewarm but nice, I didn't feel confident I was eating safely though. I stupidly thought ordering a pudding might be easier. I ordered a fruit cheesecake, by this time I'd figured out how to read the "book for the visually gifted." What arrived was a chocolate crunchie cheesecake. I was assured by a different server that she had checked and it was definitely gf. The base did look different and so I chanced it as I'm quite new to being gf and was a few weeks in to my new way of eating. But if I was a fruit lover I would have been disappointed. All in all it was a very upsetting & disappointing visit. The gluten containing meals were all ok. And the bar staff were very nice. Meals arrived in good time. But I don't think I'll return for a while.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None