The Sugar Shack

3 ratings
$ • Ice Cream Shop
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Dessert, Ice Cream
Safety Rating
3 ratings

As rated by the community

301 1st St
Tybee Island, GA 31328

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


When we asked the guy about gluten free options we got a weird look and a “what?” Then the two ladies that worked there jumped in and knew what they were talking about. I’m guessing he was new and hadn’t been fully trained yet. They have a list of ice cream that is gluten free but no gluten free cones. I did get the talk about there is always a risk of cross contamination and that that they can wash the scoop before scooping but that is all they can do for cross contamination. I got a scoop of triple chocolate. It was good and I didn’t have any issues.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 weeks ago read full review

Celiac

Overall Rating

Review


This place is not gluten free or willing to make any accomodations. I asked about ingredients and was told "I don't know anything like that" and was sarcastic and rude. Cross contamination was obvious, I opted not to get anything. My family had already ordered (they're not celiac) and they assured me the ice cream was pretty bad.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 9 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Not safe. They had a list of allergens on the wall to tell me which ones had gluten but they "don't have the ability to scoop out of a fresh container". And there's cones right above the ice cream. But the guy said in 13 years he hasn't had anyone have an allergy problem, so according to him it was safe. We took a hard pass.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Dessert
  • Ice Cream

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