The Works

1 rating
$$ • Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Burgers
298 Princess St, Kingston, ON, Canada K7L 1B5

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


Although a few years ago I gave this place a three star rating I am taking away stars. It has changed and after spending a night and day dealing with reactions to Cc I will change the rating to one. Basically take your chances as both my daughter and I were glutened. The fries are not gluten free but the burgers are amazing and a GF bun option which of course falls apart Update: a month ago they had a dedicated fryer and it was great but tonight the waiter informed us that they now use that fryer for all items so it is no longer gf. Very disappointing. It is still in the menu that fries are gf but they are not. The server was convinced that the fries were gluten free as they are potatoes and only fried with the onion rings 🤦🏻‍♀ burgers were good.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Burgers

Categories

  • Lunch
  • Restaurant

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Reviews of this Chain

Celiac

Overall Rating

Review


They have a dedicated fryer and poutine gravy is GF. Waiter was not sure but checked with kitchen staff who confirmed

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


BEST FRIES IN NEWMARKET. They have a great lunch deal, $15 for a burger, side and pop. The burger was 4oz I believe, but it was the right size for a filling lunch. Their fries are bottomless, and I could not get enough of them. Crispy and salty, but still very potatoey. Our waitress let us know they’re fried in a dedicated fryer, and are cut in house. Their gluten free bun wasn’t my favourite, and fell apart a little, but $1.50 up charge wasn’t the best. They serve the pop in measuring cups, which was neat, and very fizzy. I highly recommend stopping by. The onion rings are very crispy, an extra $4 and not gluten free, but you can hear a very audible crunch.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for brunch
  • Good for dinner
  • Good for keto
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
  • Good with other allergies
Celiac

Overall Rating

Review


Dedicated Fryer!!!!!!!!!

The other locations don't have this, but Richmond road does! (March 2024)

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Fantastic burgers, very knowledgeable and accommodating staff. Shout out to Tammy our waitress for recommending a near by Gf bakery. Great experience and food.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Dedicated gf fryer for the French fries and gf bun available for a small charge.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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