Tidepools

15 recent ratings
$$$$ • Asian Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Appetizers, Bread/Buns
Safety Rating
15 ratings

As rated by the community

1571 Poipu Rd
Koloa, HI 96756
Collections
In 2 Public Collections

Most Recent Reviews


Overall Rating

Review


GF bread available. I had a chicken pad Thai that was delicious. Atmosphere is worth the price!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 month ago read full review

Celiac

Overall Rating

Review


We were there with a party of 6 ;my daughter and I both have celiacs. They basically said they could modify all their dinner entrees so they were gluten free. It was a great experience!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 months ago read full review

Celiac

Overall Rating

Review


Meal was great, good amount of gluten free options. I took one star off because my mashed potatoes were served with a fried taro chip on top, and the server said it is not a dedicated fryer and they couldn’t confirm if it was fried before everything else for the night or not. They did re-plate my whole meal with new potatoes, just something to be aware of if you need to ask questions! The server didn’t think about it until I pointed it out.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Appetizers
  • Bread/Buns
  • Gluten-Free Menu

Categories

  • Allergy Friendly
  • Asian
  • Dairy-Free Friendly
  • Dinner
  • Healthy
  • Kid Friendly
  • Outdoor Seating
  • Restaurant
  • Seafood
  • Vegan Friendly

Notes


At the Grand Hyatt Resort and Spa

Photos


Gluten-Free at Tidepools
Gluten-Free at Tidepools
Gluten-Free at Tidepools
View from our table looking out over the Koi pond.
Gluten free bread - most likely UDI’s brand sliced. Great with the garlic butter.
Volcano Spiced Opah - sautéed local corn | edamame | bacon | lump crab yukon gold potato | lemongrass beurre blanc
Mahi Mahi - macadamia nut crusted | molokai sweet potato coconut-kaffir lime beurre blanc | papaya-avocado relish
Gluten free Opah
Add a photo View all photos

More Reviews


Celiac

Overall Rating

Review


Amazing! This restaurant at the Grand Hyatt has the coolest setting. All of the staff were amazing and right away asked if we wanted gluten free rolls. There is a gluten free menu, but they can make many more of the dishes gluten free. Our server was very knowledgeable and helpful. Can’t wait to go back someday!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 4 months ago read full review

Celiac

Overall Rating

Review


We were staying at the hotel and went here for a celebratory dinner our last night there. The beet and candied lemon salad was amazing, and I had the macnut fish (mahimahi). Yes, it is expensive. It's a resort restaurant in Hawaii. But it was very yummy, and they were conscientious about the gf and other dietary needs. The setting is so lovely too, and was a fun treat for a special occasion for sure.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 7 months ago read full review

Symptomatic Celiac

Overall Rating

Review


AMAZING. Lots of GF options, server had a great understanding and clarified everything when he brought it out, even told me about some off menu things they could customize! I had the polenta scallops as an appetizer, they brought out gluten free bread, macadamia crusted fish for my main, and crème brûlée for dessert! Expensive, but fantastic vibe and great experience!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 9 months ago read full review

Celiac

Overall Rating

Review


A cool atmosphere located at the Hyatt. My server Juan was wonderful and knowledgeable. Food is expensive but delicious. They brought GF bread out to the table, it was toasted slices so nothing special but I still appreciate the effort.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 10 months ago read full review

Overall Rating

Review


Had the best steak of my life & the best view 😍 the staff was incredible and accommodating. Highly recommend. Thank you in particular to Juan!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Wait stop is very knowledgeable about allergies. Many options on the menu of clearly marked

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Symptomatic Celiac

Overall Rating

Review


I was very excited to eat here and thought it was overpriced for the quality of what we got. I’m not picky by any stretch, but my fish was over cooked and tough, and the flavor profiles did not mesh well. The food was very heavy, even the seafood.

When the bread for the table was not gluten free the waiter insisted on bringing an alternative, and I was given full slices of toasted sandwich bread, which was really weird. I feel like they are catering to maybe an older clientele that expects that sort of thing, but I would have been fine with no bread and better quality food.

The best thing we had was the spare rib appetizer, which was delicious. And I will say I felt safe eating here as well as all the other restaurants at the Grabs Hyatt. But there are better places on the island if you’re looking for a fabulous fine dining experience with fresh, delicious food.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for dinner
  • Offers outdoor seating
Updated 1 year ago read full review

Celiac

Overall Rating

Review


Only has breakfast buffet here due to conference and limited availability, but they marked everything very well and had a great GF toast (with separate toaster) and muffin on separate plate in the buffet. Very safe and good options. Plus gorgeous surroundings

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Wheat Allergy

Overall Rating

Review


We had been to this hotel and this restaurant five years ago and are happy to report it is just as gluten aware and allergy safe as ever and I think the food has improved! Last time I would have said it was 'fine,' but this time it was excellent. Ate there twice (including our first night of arrival when we were exhausted) and had great, safe experiences. Lots of things labeled as gluten free on the menu so we had a place to start (son is highly allergic to wheat). We were worried about the taro chips with the poke as they have a shared fryer but they confirmed they were from another source and labeled as gluten free. The restaurant was easily and adeptly able to accommodate my son's allergies and made us feel comfortable while doing it. I had written down all the allergies when I made the reservation but I always like to hand an allergy card too--sometimes they act like I'm being silly but this time they were really appreciative as they said the way it's listed out on the reservation is hard to read whereas the card can be put right in front of the chef. My son had the poke appetizer without the furikake (possible mustard/spices) and the filet without the compound whiskey butter (weren't sure about whiskey's safety) but still was able to get the other sauce with it. Well done, would definitely recommend if you're around the Poipu area. Nice open to the outdoors restaurant surrounded by a Koi pond so fun for kids too.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good selection of healthy options
  • Good vegan options
  • Good with other allergies
  • Offers outdoor seating
  • Reservations recommended
Updated 1 year ago read full review

Celiac

Overall Rating

Review


Awesome food and service. They totally get gluten free. Our server Kiare was very knowledgeable and suggested substitutions. She also brought yummy gluten free bread. We loved our dinner so much we came back the following night and requested Kiare be our server.

Dinner was pricier than some other places but still reasonable by Hawaii standards for a nice meal with alcoholic drinks. We spent about $200 with tip for the 2 of us.

If they’re booked up you can sit in the comfortable bar area and order dinner. It’s first come first served and wasn’t crowded even during July 4th week. The restaurant location is beautiful too.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Great dinner while staying at Grand Hyatt. Super accommodating to GF/DF. Everything clearly marked, staff knowledgeable. My celiac son got GF bread, rice and grilled chicken. He was happy. The other food was delicious

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good with other allergies
  • Offers outdoor seating
  • Reservations recommended
Updated 1 year ago read full review

Celiac

Overall Rating

Review


Tidepools is pricey, but if you have Celiac, you know that being able to eat confidently at a restaurant while on vacation is priceless. The menu doesn't have a ton of dishes labeled GF, but just ask and the kitchen will adapt recipes to work. My son has Celiac and safely enjoyed a steak. The waiter even brought out GF bread for him. The best was the GF Chocolate Lava Cake they were able to make for him!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Reservations recommended
Updated 2 years ago read full review

Celiac

Overall Rating

Review


Had the best gluten free dining experience in Hawaii at Tidepools. This place is expensive but worth it for food quality and service. There are very few items marked GF on the menu, however my server Alejandro and Manager Matt told me everything could be adjusted to be gluten free. Both were so clear and knowledgeable about what I could and could not do. The food was absolutely fantastic. When we got the bill, we noticed our bottle of wine was free, as well as one of our three entrees. Fantastic experience and food!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Overall Rating

Review


Very knowledgeable and accommodating. Delicious food, but expensive. A wonderful splurge dinner for our family.

Updated 4 years ago read full review

Overall Rating

Review


Had a lot of options. Food was worth every $. Best meal Ive had on Kauai.

Updated 4 years ago read full review

Overall Rating

Review


Expensive and relatively small portions but very good and I did not get sick despite a high sensitivity. They also have gluten free bread as a starter, just ask. Highly recommend the mahi mahi.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


Went here for dessert for my daughter’s birthday. We ordered the GF lava cake and told them she has celiac. Within minutes the manager came to our table and told us she could not guarantee no cross contamination on the GF lava cake and that she would not serve it to my daughter, but could do a creme brûlée or sorbet instead. Props for honesty!

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


Very nice restaurant and setting amongst the pools. Had the filet which was wonderful. No issues at all. They did bring warm bread and butter to our table as well.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


This was the best meal I had on the island. Every bite was absolutely delicious, and the setting was beautiful. Besides the dishes marked as GF on the menu, our waiter also mentioned that others could be adapted including the current special. Yes, as other reviewers have posted this place is more expensive than others... however you will be hard pressed to find a place that matches the quality and experience. Highly recommend!

Celiac friendly?

Yes

Updated 6 years ago read full review

Gluten Intolerant

Overall Rating

Review


Went here on our second to last night, and SO glad that we did. The food is amazing and they give all the celiac care you’d expect from a top-notch restaurant. Thor garlic butter is delicious so I recommend asking for their GF bread (pretty sure it’s just sliced UDI’s but good nonetheless). The GF lava cake was a real treat, def the sort of dessert I miss being celiac. The only bone I have to pick with this place is that my red wine was served at room temp, which in Hawaii is WARM. Not the type to complain though so I felt with it. In the end, I will definitely return here on my next visit to the island.

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Went for dessert only. Loved the GF lava cake

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Excellent meal! GF items are marked on the menu, and other meals can be altered to suit your needs.

Updated 6 years ago read full review

Overall Rating

Review


My son & I both celiacs. They had lots of GF options and are very aware. We had GF toasted Bread - my son had GF steak which was amazing. I had the Hawaiian catch. The chef adjusted both of theses options as they were not GF on the menus The warm GF chocolate lava cake is a must if you go here !

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Ate there with daughter with celiac disease, You can feel safe anywhere you eat at the Grand Hyatt. Staff very knowledgeable, Chef goes through great length of making sure and have multiple layers of safety checks before food gets to you. My daughter had no issues eating anywhere at Grand Hyatt .

Celiac friendly?

Yes

Updated 7 years ago read full review

Wheat Allergy

Overall Rating

Review


Excellent! The staff are super friendly and over-the-top accommodating of even multiple food allergies -- even making baked goods from scratch if they know in advance.

Updated 7 years ago read full review

Gluten Intolerant

Overall Rating

Review


Excellent! Even a GF lava cake for dessert. the chef was very accommodating the waiter Les said if I want something not labeled GF, they could probably adjust the sauce or something & they did!

Updated 7 years ago read full review

Overall Rating

Review


Very knowledgeable and caring about wheat allergy. Would definitely recommend!

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Not a lot of options at all. The chicken was good. They have a flourless cake for dessert that still has flour in it, so beware.

Updated 9 years ago read full review

Overall Rating

Review


Had a delicious GF dinner. Before my meal was served they came out with some GF bread to enjoy. What a treat, bread with my salad!!! I started my meal with a salad of baby greens and my entree was chicken breast. Delicious!! No dessert, too full!! I am Celiac and super sensitive, no problems here!!

Updated 10 years ago read full review

Overall Rating

Review


Nice GF menu and knowledgable wait staff... Overall a great, safe, and delicious GF experience. I just wish they had a GF dessert menu!

Updated 11 years ago read full review

Celiac

Overall Rating

Review


The Mahi Mahi was excellent, and they even offer GF bread to nibble on before dinner!!

Updated 12 years ago read full review

More Info