Review of Tijuana Flats

8274 Champions Gate Blvd, Championsgate, FL 33896

Overall Rating

Review


I visited this location at 5:24pm on 9/20/2018. I was very specific with the gluten free instructions when I ordered. The cashier seemed to understand my issues that include Celiac disease and allergies to eggs and dairy. She told us she specifically notified the kitchen. However when my food came out there were chips all over the plate. So I rejected the food. I told the food deliverer that I had very severe allergies (even though Celiac is not allergies) and that I could not eat that with all the chips all over it. So she went into the back removed the chips and brought back the rest. Knowing that this was the case I asked her, "did you just take the chips off the plate?" She said yes. So I told her I needed it to be remade. She scoffed and walked away. Then a manager brought out a "new" bowl. So I asked, "Is this the same one?" and she replied, "No I watched them remake it." At this point I should have just asked for my money back, because all the red flags were there for cross-contamination, but I was hungry and really had no more options in the area. So right now it is 4:38 am nearly 12 hours after eating. My gastrointestinal tract has been bleeding for about 3 hours, I have thrown up and been on the toliet for most of the night. I haven't had a seizure yet, but I guess we will see. I will never go back here and would urge anyone with any kind of allergy or autoimmune disorder not to eat here. They are obviously not trained in allergy prep, or they just don't care if they make someone very sick. Hopefully the owners read this and have an allergy specialist come explain these medical conditions to their staff.

Celiac friendly?

No

Updated 5 years ago

Celiac