Review of Tok Tok

129 Hurstmere Rd, Takapuna, Auckland 0622, New Zealand

Overall Rating

Review


Our party contacted the restaurant ahead of time and were told that most of the menu was gluten free and that there was careful handling and glove changing in the kitchen. However, upon arrival, I was asked 'how bad' my coeliac disease is (presumably they wanted to know how sensitive I am, but this is irrelevant as gluten causes damage in every coeliac regardless of symptoms). Then, it turned out that the majority of the food was not safe due to the joint use of a fryer as well as the person making the salads also making tacos without changing their gloves. Obviously, this is not in line with appropriate food handling standards when catering for coeliac disease. I ate plain rice, which I can only hope was safe. The waitress (who had been told I had coeliac) offered me soy sauce to accompany it. The general service was extremely poor, with our small group's meals arriving at entirely different times and the rest of my group considered the food quality to be poor. After our meal, we approached the person who had informed us about the food handling and detailed the problems with it. They were not apologetic, and clearly had a poor understanding of the disease. I do not recommend this restaurant to other people with coeliac. The staff demonstrated extremely poor understanding and I felt unsafe eating there. I won't be returning.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 3 years ago

Celiac