Great grilled cheese!
The cashier was very knowledgeable and accommodating. She knew what Celiac disease was without me having to mention gluten. She assured me that everything was prepared in a dedicated area and oven. She also told me the kinds of cheeses I couldn't have. I had the grilled cheese (cheddar and mozzarella) with creamy tomato basil soup! So delicious and easy on the tummy!
best gf sandwich I have had in years. I got the chicken ranch blt. My husband said his non gf donut sandwich was delicious.
While on vacation, i decided to take the suggestion of this app and go here. As someone with Celiac and rather sensitive, I was pleasantly surprised here. Not only was the food excellent, but they even apologized for "the wait" of my order (which wasn't long at all). Their reason was because of preparing it separately to avoid contamination. HUGE koodos for that. If one opens near me, I will be a regular.
The representative I worked with was very knowledgeable about celiac and mentioned the owner's wife has it also. I ordered the Tom and Chee on gluten-free bread with a side dipper of the creamy tomato soup. It tastes amazing!
Saw this place on Shark Tank and made a point to go there while visiting Cincinnati. My turkey, pesto and mozzarella cheese sandwich did not disappoint!! And it was certified GF (by my intestines). They have both GF bread and GF donuts and use a separate area on the grill for GF orders. Also have staff who clearly understand the concept of cross contamination. Planning on going there again before I leave Cincy for breakfast or dessert!
They have gf bread for the sandwiches. I only their donuts were gf!
AMAZING!!! Best grilled cheese I have EVER had pre-celiac AND post!! The woman taking my order informed me that the owner has a severe gluten allergy! I even order more to go and my boyfriend did as well (he is not g free) and they even put our orders in separate bags!! Awesome!!! I wish I lived in Cincinnati..it would be a go-to eat spot for me!!
extremely disappointed. they do not have a way to make the gf sandwiches on a separate grill....they cook it on the grill where all the gluten sandwiches are cooked. NOT for celiacs. don't waste your time.
Had an awesome GF grilled chese and tomato soup. Staff said all soups were GF. Had GF bread to make any sandwich GF too.
They are eager to accommodate, but placed bread beside my GF meal. be sure to ask that they not add bread to your plate.
Great place, have a separate area for the gf sandwiches and can actually watch them make it. Also gf dairy free tomato soup. Delicious and safe
Update: I previously gave this place 5 stars. I went in today and they recently changed the menu. The two teenagers at the counter said there was no longer a gluten free menu. They said that I could just order anything with GF bread. There is clearly lots of menu items not gluten free. I asked about the soups and they said... all soup is gluten free... isn't it? I said I would go somewhere with a gluten free menu. They laughed and said it was fine with them ☹️. First Review: Wow, Wow, and Wow. I have celiac and they made me an amazing Grilled Cheese and soup!! The rest of my family loved their meals also... The grilled cheese on a donut was a big hit with the non-celiac folks! We will definitely be back!
My daughter who has Celiac absolutely loves tom + Chee. However this location was not as good as the previous ones we have been at. The staff was alright, but initially told us that it was too late to make a GF grilled cheese, even though they were not closing for another 35 min. We must have looked upset and annoyed because they then told us they would actually be able to make a GF grilled cheese. GF grilled cheese is amazing though- best ever!
Delicious food, gluten free bread, and excellent precautions taken! Cashier was incredibly knowledgeable about all of the ingredients that were gluten free. The Tom+Chee website has a breakdown as well. Be careful to let them know about allergies though because some of the cheeses and other ingredients aren't gluten free.
Very knowledgeable staff. Cashier knew which cheeses could have come from a facility that produces gluten products and warned me when ordering. Kitchen staff took time to switch gloves and clean and prepare kitchen for my order during Sunday lunch rush. I will definitely return!
Just went there for the first time. The gluten free bread was great and they mentioned they'd cook it on a separate grill for me. Very friendly, food tasted great. I'll be back!
I am very sensitive. Both my daughters and I are celiac. I was very impressed. They have a separate preparation area, gluten free bread and the staff is very knowledgeable about which cheeses and toppings are gluten free. Sandwich and creamy tomato soup are amazing.
The soup tastes like canned tomatoes that have been pushed through a blender. The "chicken" on the grilled chicken salad is questionable. It reminds me of canned chicken that's been grilled with seasoning. Salad dressing is watery and runny. I don not recommend.
Ordered a gf sandwich. Watched the cook touch regular bread and then reach into the bag of gf bread. He didnt change gloves and he put my sandwich on the regular grill. I stopped the manager and told him what the cook did, he got pissed and started throwing dishes and food. Threw the skillet on to the side cooking area. Slammed cabinet doors and huffed and puffed like I was bothering him. There were 2 other people already seated in the resturant, so it wasn't like they were busy. Calls and emails to corporate remain unanswered.
This place makes me smile:) literally brings you back to childhood. I mean that's when I could eat "white bread"! Now I am gluten-free by circumstance and wish that a Tom+Chee were on all of my road trips. Delicious g-free sandwiches and soups. Try out everything that you can! My husband and I also shared a delicious goat cheese salad. Yeah, I know...salad again?! but, seriously deliciousness all around.
This place is AWESOME. The staff is always so friendly and very knowledgeable about the gluten free foods. They also have menus that show everything that has gluten in it, which includes some of their cheese and toppings. I have eaten here a handful of times and have never had a problem!
10 am - 7 pm
10 am - 7 pm
10 am - 7 pm
10 am - 7 pm
10 am - 7 pm
11 am - 6 pm
11 am - 6 pm