What a delicious and wonderful surprise. I wish we had this chain where we live. Staff was knowledgeable and friendly and my sandwich was so good.
Excellent lunch, dedicated gf griddle, and staff is knowledgeable about what cheeses and other items are certified gluten free. I come here every time I’m in the area. My only complaint is they used to make their own gluten free bread but now they use a commercial bread, but I understand that it’s much easier to use a prepackaged product. I recommend the pesto turkey grilled cheese and creamy tomato basil soup
The staff was absolutely amazing, friendly & knowledgeable. Dedicated grill for allergies. Nothing beats a grilled cheese & tomato soup for lunch!
LOVE THIS PLACE!!! The grilled cheese is amazing and great for celiac! I have never gotten sick here. Staff is friendly too!
Update: I previously gave this place 5 stars. I went in today and they recently changed the menu. The two teenagers at the counter said there was no longer a gluten free menu. They said that I could just order anything with GF bread. There is clearly lots of menu items not gluten free. I asked about the soups and they said... all soup is gluten free... isn't it? I said I would go somewhere with a gluten free menu. They laughed and said it was fine with them ☹️. First Review: Wow, Wow, and Wow. I have celiac and they made me an amazing Grilled Cheese and soup!! The rest of my family loved their meals also... The grilled cheese on a donut was a big hit with the non-celiac folks! We will definitely be back!
This is my favorite place!! The GF grilled cheese is amazing and the tomato soup is good too! I have never gotten sick from this place and the staff that's so much care to make sure there's no cross contamination.
Awesome soup and grilled cheese! So many options. Wife had flying pig and creamy basil soup, was practically licking the bowl. Owner came out to explain how serious they take celiacs and gluten allergy. Will be back soon.
This place makes me smile:) literally brings you back to childhood. I mean that's when I could eat "white bread"! Now I am gluten-free by circumstance and wish that a Tom+Chee were on all of my road trips. Delicious g-free sandwiches and soups. Try out everything that you can! My husband and I also shared a delicious goat cheese salad. Yeah, I know...salad again?! but, seriously deliciousness all around.
This place is AWESOME. The staff is always so friendly and very knowledgeable about the gluten free foods. They also have menus that show everything that has gluten in it, which includes some of their cheese and toppings. I have eaten here a handful of times and have never had a problem!
I love this place! Employee's always know the GF items & are careful. The bread is really good & makes a great grilled sandwich. I just wish there were a few more locations!
They understand gluten free and celiac and are beyond wonderful.
Very careful and knowledgeable and yummy!
Delicious grilled cheese!
I am a celiac and I felt safe here. They have a different setup for GF preference or GF 'allergy.' If you don't tell them 'allergy' there could be some CC. If you tell them allergy, they have a separate grill and area of the kitchen. The food was delicious and I felt safe.
We were reassured that everything in my sons grilled cheese w/ham was GF and safe. Within 20 minutes, my son broke out into hives. Now I'm skeptic/scared to bring him here again.
Our family really enjoyed our meals. Delicious sandwiches & salads & countless gf options. Great customer service, quick service & fun atmosphere. Highly recommend!
Terrific, melty deliciousness.
Best gluten free grilled cheese you'll have in your life. They even know which cheeses contain traces of gluten. They have a special grill that they cook it on and a manager will check on you. Best GF sandwich I've ever had, hands down!
Went in for first time. My daughter and I are celiac. They were very knowledgable and over cautious with us. Loved the grilled cheese and it's been so long since I ate one outside home! They have separate grill for us too. Definite must!
Amazing!!! The manager and staff were very friendly and knowledgeable. My daughter has celiac and they were extremely patient while explaining her options. The taste was fantastic ... Chips and sides were excellent too! Wish there was one near me! If you have celiac, this is a must try place!
staff was amazing and had a lot of knowledge about celiac disease. the GF bread was the best I have ever had! they take a lot of care when fixing GF use separate grill etc.
Delicious and felt confident about eating here.
Tom + Chee is the best. Very GF friendly. The staff knows what on their menu is GF and if they don't know they find out.
Visited Tom+Chee for the first time today with my 3 yr old celiac daughter. She was absolutely thrilled to eat GF grilled cheese at a restaurant! I felt so comfortable, as they pointed out their separate GF area in the kitchen. She ate everything and loved it, including a very fresh fruit cup. Another child we were with did not get their meal right away, a manager came out later and gave us a gift card to comp the kids meal because of the slow service, we didn't even complain (it was only a few minutes behind our other food). We'll definitely be back.
Wonderful food, best gluten free bread ever! When I ordered gluten free they asked me if I was allergic before I could even tell them, very celiac friendly.
Tomato + Cheese. This place is the best!!! Who doesn't love grilled cheese? They have gluten free menu at the counter where you order and they will help you if you just ask. They have a separate toaster for their gluten free bread so no worries for cross-contamination. I got word that they are testing with gluten free grilled cheese donuts as well. They just need authorization from the franchise and it'll be added to the menu. You have got to try it...
This was our GO TO place for food we knew would be Gluten Free and not cross contaminated. We've been going here regularly for over three years. Sadly, as of 12-17-2018 the Granville location closed. Thanks the Chris, Rachel, Steven, Jeremy, and everyone else for making us feel safe and at home while dining here. You will be greatly missed.
I have been here a few times now and have been pleased with the food and service. Each time I have told the staff that I have Celiac, and they make sure to put a note on my order so it gets prepared in a separate area of the kitchen. I have had no issues with contamination and definitely enjoyed my meal! Who knew grilled cheese could be exciting again.
The person who took my order seemed a bit unsure when I ordered a GF sandwich, but when the cook saw the order she asked if it was preference or allergy. She instructed the cashier, who I believe was probably new, that he had to ask & put allergy in the order so she would know to clean everything. She told me my order would take a bit longer because she had to clean her work area first. The sandwich was delicious and I didn’t get sick. Would definitely go back.
I have celiac and ate here twice without issues but the third time I got sick from the American cheese. I was under the impression all cheeses were gf, that was not the case and I was not informed otherwise. So be sure to check Tom + Chee’s allergy menu online first!!! But great food the mozzarella and creamy tomato basil is my favorite :)
Have been here 3 or 4 times and the staff each time is great. Affordable and delicious food. Haven't gotten sick. I get a grilled chicken cheese sandwich with lots of fresh veggies on gluten free bread. The tomato soup is gluten free also. Really like this place!
I am giving this 2 stars instead of 1 because we have eaten at other Tom + Chee and were very impressed. Today, however, not only did all 3 celiacs in my house get very sick but I was very upset at how I was treated. The general staff seemed confused and uninformed. Not what I am used to here. Also the manager gave me a ton of attitude when I asked him to change his gloves. Kept glaring at me. So, I started watching the kitchen. It was then I noticed most of them aren't even wearing gloves. So...I would not eat at this particular location if cross contamination is an issue.
Celiac safe options!!! Quick, easy, and extremely tasty! Was able to confidently eat hear 3 times during my trip. Really appreciated the staff's knowledge and help with questions and they knew thier stuff when it came to cross contamination. Very sensitive and did not get sick!
Amazing grilled cheese and tomato soup! I eat here all of the time and have never gotten sick. You should definitely give it a try.
Kitchen manager explained to me how they mark the order as “allergy,” which cues one person to handle your order. They have a dedicated grill for GF sandwiches marked “allergy.” She even advised me the American cheese has gluten, and steered me to the Wisconsin Cheddar. I haven’t had grilled cheese since diagnosed 9 months ago. It was SO good!!! And no cross-contamination. I left great the rest of the day.
We ate here during a quick trip to Atlanta. The gluten free chicken bacon ranch sandwich and tomato soup were amazing. The way they prepared the gluten free food separately made it easy to relax. Food was delicious!
This place was surprisingly amazing! I recently moved back to this area and wanted to try something new and chose to go here on a whim. I ordered a pepper jack and pepperoni grilled cheese on their gluten free bread. The staff made sure I wanted the sandwich made on a separate grill, which was amazing. The food was also fantastic, a little greasy, but still delicious and did not make me sick. Would definitely recommend this place! Haven’t been able to eat a sandwich out in a long time. Very impressed.
I wish I had the same experience so many others had. I have celiac and was so excited to try this place. My husband and I walked in and an employee was on her cell phone talking wiping down tables and nodded at us. We stood at the front for awhile until another employee from the kitchen yelled to her that we were there. She came up and asked what we were ordering. I asked what the gluten free options were and she said “um soup and bread”. I said I’m sorry it’s my first time here I have celiac I meant what sandwiches can I have or do I need to do a build your own?” And she rolled her eyes and said I don’t know. The same person in the kitchen then directed her to give me a printout of ingredients that were ok. She again rolled her eyes and said “here” handing me the paper and then greeted another customer that walked in. I was so uncomfortable not just by the rudeness but if the staff wasn’t aware of gfree options or how to handle questions like that I didn’t want to risk getting sick. I thanked her and handed the paper back and we left.
I was nervous about trying this place. I am celiac and I loved this place after my first visit. They are knowledgeable about GF and keep everything separate. Best part is there is no upcharge for GF bread. I have been there now many times and it is always awesome.
Excellent food! Great for Celiacs! Son had a great sandwich with gf bread and fries are safe! Separate prep area! Friendly and knowledgeable staff.
my son has an extremely high allergy to gluten and this place provided an option while we travelling in Shreveport, LA the personnel were very helpful and careful handling the food to avoid cross-contamination granted there is always a risk but my son did not suffer any allergic reaction Good place and good food
I'm visiting from out of town and stopped here for lunch, I was thrilled that they are very celiac friendly. Their tomato soup is gluten free and they offer a gluten free bread option. They make sure to ask if you want the sandwich prepared separately and on a different grill. They appear to be very careful with the food!
They are eager to accommodate, but placed bread beside my GF meal. be sure to ask that they not add bread to your plate.
Great place, have a separate area for the gf sandwiches and can actually watch them make it. Also gf dairy free tomato soup. Delicious and safe
My daughter who has Celiac absolutely loves tom + Chee. However this location was not as good as the previous ones we have been at. The staff was alright, but initially told us that it was too late to make a GF grilled cheese, even though they were not closing for another 35 min. We must have looked upset and annoyed because they then told us they would actually be able to make a GF grilled cheese. GF grilled cheese is amazing though- best ever!
Delicious food, gluten free bread, and excellent precautions taken! Cashier was incredibly knowledgeable about all of the ingredients that were gluten free. The Tom+Chee website has a breakdown as well. Be careful to let them know about allergies though because some of the cheeses and other ingredients aren't gluten free.