Permanently Closed

Tom + Chee

31 ratings
$ • Deli, Sandwiches
Reported to have a gluten-free menu
Reported gluten-free menu items: Bread/Buns, Sandwiches
Safety Rating
21 ratings

As rated by the community

2065 Fruitville Pike
Lancaster, PA 17601

Most Recent Reviews


Overall Rating

Review


Excellent lunch, dedicated gf griddle, and staff is knowledgeable about what cheeses and other items are certified gluten free. I come here every time I’m in the area. My only complaint is they used to make their own gluten free bread but now they use a commercial bread, but I understand that it’s much easier to use a prepackaged product. I recommend the pesto turkey grilled cheese and creamy tomato basil soup

Updated 6 years ago read full review

Overall Rating

Review


The staff was absolutely amazing, friendly & knowledgeable. Dedicated grill for allergies. Nothing beats a grilled cheese & tomato soup for lunch!

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

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More Reviews


Overall Rating

Review


LOVE THIS PLACE!!! The grilled cheese is amazing and great for celiac! I have never gotten sick here. Staff is friendly too!

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Update: I previously gave this place 5 stars. I went in today and they recently changed the menu. The two teenagers at the counter said there was no longer a gluten free menu. They said that I could just order anything with GF bread. There is clearly lots of menu items not gluten free. I asked about the soups and they said... all soup is gluten free... isn't it? I said I would go somewhere with a gluten free menu. They laughed and said it was fine with them ☹.

First Review: Wow, Wow, and Wow. I have celiac and they made me an amazing Grilled Cheese and soup!! The rest of my family loved their meals also... The grilled cheese on a donut was a big hit with the non-celiac folks! We will definitely be back!

Celiac friendly?

No

Updated 7 years ago read full review

Overall Rating

Review


This is my favorite place!! The GF grilled cheese is amazing and the tomato soup is good too! I have never gotten sick from this place and the staff that's so much care to make sure there's no cross contamination.

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Updated 7 years ago read full review

Overall Rating

Review


Awesome soup and grilled cheese! So many options. Wife had flying pig and creamy basil soup, was practically licking the bowl. Owner came out to explain how serious they take celiacs and gluten allergy. Will be back soon.

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


This place makes me smile:) literally brings you back to childhood. I mean that's when I could eat "white bread"! Now I am gluten-free by circumstance and wish that a Tom+Chee were on all of my road trips. Delicious g-free sandwiches and soups. Try out everything that you can! My husband and I also shared a delicious goat cheese salad. Yeah, I know...salad again?! but, seriously deliciousness all around.

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


This place is AWESOME. The staff is always so friendly and very knowledgeable about the gluten free foods. They also have menus that show everything that has gluten in it, which includes some of their cheese and toppings. I have eaten here a handful of times and have never had a problem!

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


I love this place! Employee's always know the GF items & are careful. The bread is really good & makes a great grilled sandwich. I just wish there were a few more locations!

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


They understand gluten free and celiac and are beyond wonderful.

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Very careful and knowledgeable and yummy!

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Delicious grilled cheese!

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 8 years ago read full review

Celiac

Overall Rating

Review


I am a celiac and I felt safe here. They have a different setup for GF preference or GF 'allergy.' If you don't tell them 'allergy' there could be some CC. If you tell them allergy, they have a separate grill and area of the kitchen. The food was delicious and I felt safe.

Updated 8 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


We were reassured that everything in my sons grilled cheese w/ham was GF and safe. Within 20 minutes, my son broke out into hives. Now I'm skeptic/scared to bring him here again.

Updated 8 years ago read full review

Overall Rating

Review


Our family really enjoyed our meals. Delicious sandwiches & salads & countless gf options. Great customer service, quick service & fun atmosphere. Highly recommend!

Celiac friendly?

Yes

Updated 8 years ago read full review

Celiac

Overall Rating

Updated 8 years ago read full review

Overall Rating

Review


Terrific, melty deliciousness.

Updated 9 years ago read full review

Overall Rating

Review


Best gluten free grilled cheese you'll have in your life. They even know which cheeses contain traces of gluten. They have a special grill that they cook it on and a manager will check on you. Best GF sandwich I've ever had, hands down!

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


Went in for first time. My daughter and I are celiac. They were very knowledgable and over cautious with us. Loved the grilled cheese and it's been so long since I ate one outside home! They have separate grill for us too. Definite must!

Celiac friendly?

Yes

Updated 9 years ago read full review

Celiac

Overall Rating

Review


Amazing!!! The manager and staff were very friendly and knowledgeable. My daughter has celiac and they were extremely patient while explaining her options. The taste was fantastic ... Chips and sides were excellent too! Wish there was one near me! If you have celiac, this is a must try place!

Updated 9 years ago read full review

Overall Rating

Review


staff was amazing and had a lot of knowledge about celiac disease. the GF bread was the best I have ever had! they take a lot of care when fixing GF use separate grill etc.

Celiac friendly?

Yes

Updated 9 years ago read full review

Gluten Intolerant

Overall Rating

Review


Delicious and felt confident about eating here.

Updated 9 years ago read full review

Celiac

Overall Rating

Review


Tom + Chee is the best. Very GF friendly. The staff knows what on their menu is GF and if they don't know they find out.

Updated 9 years ago read full review

Overall Rating

Review


Visited Tom+Chee for the first time today with my 3 yr old celiac daughter. She was absolutely thrilled to eat GF grilled cheese at a restaurant! I felt so comfortable, as they pointed out their separate GF area in the kitchen. She ate everything and loved it, including a very fresh fruit cup. Another child we were with did not get their meal right away, a manager came out later and gave us a gift card to comp the kids meal because of the slow service, we didn't even complain (it was only a few minutes behind our other food). We'll definitely be back.

Celiac friendly?

Yes

Updated 9 years ago read full review

Celiac

Overall Rating

Review


Wonderful food, best gluten free bread ever! When I ordered gluten free they asked me if I was allergic before I could even tell them, very celiac friendly.

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


Tomato + Cheese. This place is the best!!! Who doesn't love grilled cheese? They have gluten free menu at the counter where you order and they will help you if you just ask. They have a separate toaster for their gluten free bread so no worries for cross-contamination. I got word that they are testing with gluten free grilled cheese donuts as well. They just need authorization from the franchise and it'll be added to the menu. You have got to try it...

Celiac friendly?

Yes

Updated 9 years ago read full review

Reviews of this Chain

Gluten Sensitive

Overall Rating

Review


Had Gf bread and sandwich options for the family. They didn’t know if tater tots were gluten free or just in a shared fryer (they are not labeled GF but as we are not celiac we don’t care if they are just a shared fryer.) Overall a good sandwich and we were happy to find something we could eat.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Symptomatic Celiac

Overall Rating

Review


Went there a month ago and the lack of respect of not wanting to listen to my allergy made me not trust them at all. I tried to ask what precautions they took for someone with celiac and the lady said the grill has a separate part. I asked to clarify if that meant a separate grill or a corner of the grill that is used to all the gluten items. The lady proceeded to slam down a number holder and slowly said “ I said it has a separate part of the grill which means it has a separate grill”. I would not go back here. If that’s how they treat a customer with an allergy I wouldn’t trust them to follow precautions to ensure no cross contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Symptomatic Celiac

Overall Rating

Review


They have gluten free bread they use for the sandwiches. They are careful when making it and double checked for me. The tater tots are cooked in their own fryer with nothing else so I was able to have them too.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Gluten Intolerant

Overall Rating

Review


They are careful with gluten free options. I’ve been eating there for a while now and I have not had any cross contamination. All gluten free items are marked on the menu.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


NO GF BREAD. Had 1 soup that was gf. No gf bread, said they’ve been out for a while even though it says gluten free options on the board. Would give 0 stars

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other


Other Characteristics
  • Good for kids

More Info