no issues...great selection!
dedicated gluten free prep. good fast food
Great and varied gf options. Employees were very knowledgeable and helpful.
Actually, really really good gf grilled cheese. Lots of gf ingredients and soups to choose from.
I wish I had the same experience so many others had. I have celiac and was so excited to try this place. My husband and I walked in and an employee was on her cell phone talking wiping down tables and nodded at us. We stood at the front for awhile until another employee from the kitchen yelled to her that we were there. She came up and asked what we were ordering. I asked what the gluten free options were and she said “um soup and bread”. I said I’m sorry it’s my first time here I have celiac I meant what sandwiches can I have or do I need to do a build your own?” And she rolled her eyes and said I don’t know. The same person in the kitchen then directed her to give me a printout of ingredients that were ok. She again rolled her eyes and said “here” handing me the paper and then greeted another customer that walked in. I was so uncomfortable not just by the rudeness but if the staff wasn’t aware of gfree options or how to handle questions like that I didn’t want to risk getting sick. I thanked her and handed the paper back and we left.
I was nervous about trying this place. I am celiac and I loved this place after my first visit. They are knowledgeable about GF and keep everything separate. Best part is there is no upcharge for GF bread. I have been there now many times and it is always awesome.
Excellent food! Great for Celiacs! Son had a great sandwich with gf bread and fries are safe! Separate prep area! Friendly and knowledgeable staff.
my son has an extremely high allergy to gluten and this place provided an option while we travelling in Shreveport, LA the personnel were very helpful and careful handling the food to avoid cross-contamination granted there is always a risk but my son did not suffer any allergic reaction Good place and good food
I'm visiting from out of town and stopped here for lunch, I was thrilled that they are very celiac friendly. Their tomato soup is gluten free and they offer a gluten free bread option. They make sure to ask if you want the sandwich prepared separately and on a different grill. They appear to be very careful with the food!
They are eager to accommodate, but placed bread beside my GF meal. be sure to ask that they not add bread to your plate.
Great place, have a separate area for the gf sandwiches and can actually watch them make it. Also gf dairy free tomato soup. Delicious and safe
Update: I previously gave this place 5 stars. I went in today and they recently changed the menu. The two teenagers at the counter said there was no longer a gluten free menu. They said that I could just order anything with GF bread. There is clearly lots of menu items not gluten free. I asked about the soups and they said... all soup is gluten free... isn't it? I said I would go somewhere with a gluten free menu. They laughed and said it was fine with them ☹️. First Review: Wow, Wow, and Wow. I have celiac and they made me an amazing Grilled Cheese and soup!! The rest of my family loved their meals also... The grilled cheese on a donut was a big hit with the non-celiac folks! We will definitely be back!
My daughter who has Celiac absolutely loves tom + Chee. However this location was not as good as the previous ones we have been at. The staff was alright, but initially told us that it was too late to make a GF grilled cheese, even though they were not closing for another 35 min. We must have looked upset and annoyed because they then told us they would actually be able to make a GF grilled cheese. GF grilled cheese is amazing though- best ever!
Delicious food, gluten free bread, and excellent precautions taken! Cashier was incredibly knowledgeable about all of the ingredients that were gluten free. The Tom+Chee website has a breakdown as well. Be careful to let them know about allergies though because some of the cheeses and other ingredients aren't gluten free.
Very knowledgeable staff. Cashier knew which cheeses could have come from a facility that produces gluten products and warned me when ordering. Kitchen staff took time to switch gloves and clean and prepare kitchen for my order during Sunday lunch rush. I will definitely return!
Just went there for the first time. The gluten free bread was great and they mentioned they'd cook it on a separate grill for me. Very friendly, food tasted great. I'll be back!
I am very sensitive. Both my daughters and I are celiac. I was very impressed. They have a separate preparation area, gluten free bread and the staff is very knowledgeable about which cheeses and toppings are gluten free. Sandwich and creamy tomato soup are amazing.
The soup tastes like canned tomatoes that have been pushed through a blender. The "chicken" on the grilled chicken salad is questionable. It reminds me of canned chicken that's been grilled with seasoning. Salad dressing is watery and runny. I don not recommend.
The cashier was very knowledgeable and accommodating. She knew what Celiac disease was without me having to mention gluten. She assured me that everything was prepared in a dedicated area and oven. She also told me the kinds of cheeses I couldn't have. I had the grilled cheese (cheddar and mozzarella) with creamy tomato basil soup! So delicious and easy on the tummy!
Ordered a gf sandwich. Watched the cook touch regular bread and then reach into the bag of gf bread. He didnt change gloves and he put my sandwich on the regular grill. I stopped the manager and told him what the cook did, he got pissed and started throwing dishes and food. Threw the skillet on to the side cooking area. Slammed cabinet doors and huffed and puffed like I was bothering him. There were 2 other people already seated in the resturant, so it wasn't like they were busy. Calls and emails to corporate remain unanswered.