I got very sick after eating here. I had no knowledge that they cleaned at all between mine and my friends order. I also prefer when my food comes with a sign or flag so that I am certain my food was ACTUALLY gluten-free. I was very disappointed.
No
Love this place! So good and didn't feel sick at all afterwards!
Yes
Yes
Yes
Very knowledgeable staff. Cashier knew which cheeses could have come from a facility that produces gluten products and warned me when ordering. Kitchen staff took time to switch gloves and clean and prepare kitchen for my order during Sunday lunch rush. I will definitely return!
Yes
So good! And really reasonably priced!
So delicious. Very knowledgable staff. Can't wait to go back!!
Yes
Always tell them about your allergy and they will take care of you. I am very sensitive and have never had a problem. I love the hot and spicy sandwich!
Yes
Taste was great, but I still got sick afterward. I know that they are super careful with allergies, so I suspect that it was just too much grease.
Had the gf bbq bacon grilled cheese, so awesome to eat the same thing as the rest of my family. Bread was buttery, crispy, yummy! Soup is gf too!
Yes
SO delicious and I feel safe!! They are very knowledgeable, and when you tell them it's an allergy, they actually scrub down, change aprons and gloves and grill your sandwich on a dedicated grill. Have eaten here multiple times and never gotten sick. Many of their soups are GF too. Total comfort food. Who doesn't love grilled cheese and tomato soup?!
Yes
Very knowledgeable about GF. Have a GF menu and dedicated GF prep area. Chunky tomato soup and sandwich was delicious!
Yes
Very impressed with their knowledge of the need to segregate gluten free for those with celiac and severe allergies. had a separate area and person make our child's food knowing that she has celiac.
Yes
They are careful with gluten free options. I’ve been eating there for a while now and I have not had any cross contamination. All gluten free items are marked on the menu.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
NO GF BREAD. Had 1 soup that was gf. No gf bread, said they’ve been out for a while even though it says gluten free options on the board. Would give 0 stars
— Not at all
— No gluten-free information on the menu
— Not Much
— Poor
When ordering, we were told that they were out of gluten free bread. I asked when they would have more because my 18 year old celiac was looking forward to a good grilled cheese and tomato soup. The guy in charge (their manager maybe, he didn't offer that title, but was aware of their delivery schedule) told me he was absolutely certain that their rye bread was gluten free.
I (too nicely, probably) let him know that wheat, barley, and rye all contain gluten and there is no way his rye bread is gluten free. Had we been new to celiac disease, we might have believed him. I will be emailing their corporate office to let them know more education is necessary. Tread caredully here. I now do not trust their gluten free grill...
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
Everyone enjoyed their sandwiches! It was so good and they are obviously very careful about allergies.
— Very
— No gluten-free information on the menu
— Some
— Excellent
Ordered and the kitchen help came out to let us know part of the order contained gluten. Substituted and no issues. Delicious!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent