Got glutened by the shakes. I went in when they weren’t busy one day and had a good experience; the woman making the shakes had a dairy allergy and was super on top of the process. However, they were not very well versed on the ingredients in the shakes. I was ordering a dairy free shake. I went in two days later and they were busy, but I’d been having good experiences at Universal so I went ahead and ordered anyway. They almost put a piece of gluten cake on the shake but managed to reread the order before doing so. I don’t think they used a fresh blender or gloves. I’ve been having tons of GI trouble since that second ordering.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None