Tortilla

1 rating
$ • Mexican Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Tacos
Unit S4 Greys Quarter
Intu Eldon Square, Newcastle upon Tyne NE1 7AP, UK

Most Recent Reviews


Celiac

Overall Rating

Review


Manager was the one who started with my order and made everyone change gloves before making my naked burrito

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 month ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Tacos

Categories

  • Dinner
  • Lunch
  • Mexican
  • Restaurant
  • Takeout

Photos


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Reviews of this Chain

Celiac

Overall Rating

Review


Tortilla seems similar to chipotle, in that it has gluten free options and they are understanding of allergies, and the chips are GF too which is great, but there’s always risk of cross contamination in that environment.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Good vegetarian options

Overall Rating

Review


Good tacos and easily found , staff very helpful good choice of toppings

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Burrito bowls are gluten free but you can get the same for slightly cheaper around the corner at Bar Burrito

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


The guys were super helpful and changed gloves when serving corn tacos. They put paper over the taco to stop cross contamination

Helpful

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


The food tasted great and there were 2 GF options, naked burrito (burrito bowl) and soft corn tacos. It’s create your own style dining so there was a mix of options and most of the ingredients were GF. Everything is prepared in the same area so there could be cross contamination. They do change gloves if asked and they have an allergen menu that tells you what ingredients are GF.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options

More Info