First off, told cashier abt celiac dietary needs. She looked puzzled. So said wheat allergy. Then she said they couldn’t accommodate. So I said Gluten free. She said oh yeah we can do tht. I then asked for the mngr on duty bcz I wasn’t feeling warm & fuzzy. He assured me they had dedicated fryer & prep area plus gf buns. So we ordered same burger except I ordered GF & fries. When we got it, they had mine separated & said it was GF. Abt 1/2 thru dinner & we were thinkn they got the orders mixed. My bun was buttery & awesome & Hers was dry & flavorless. :( we did look around at other ppl’s plates & it did look like they had it right by the initial ordering process left me very anxious. My symptoms r usually not sudden & can take a few days. Idk yet if I ingested gluten. If wasn’t for tht, food was good!
Stuff is well knowledge. Burgers and fries are good. Its good to have a good hamburger again.
The food was really good and the staff didn’t mind all he questions my family asked about the gluten free food. I definitely recommend this burger joint
This place is a favorite!! Terrific GF buns & dedicates fryer for fries!! And they ask if it’s an allergy to take proper precautions.
Yes they do provide gluten free bread for burgers. The bread disintegrates as you touch it and becomes a mess after a couple of bites. try the melted cheese fries.-those are completely worth it.
The customer service was fabulous. We had an issue though. I ordered a burger with a gluten free bun. I got my order and I remarked to my husband that our buns looked the same. He said well maybe they have figured out the gluten free cooking. Eh yea. I took two good sized bites when the server came by and said I need you to stop eating right now. 1. Manager immediately came over and refunded our money, Brought a gluten free meal over and brought water. He knew what was going to happen. He tried to help as much he could. 2. The server could have said nothing. I would not have known. Her honestly alone raises the rating. While a mistake was made and I am still having issues. The way they took ownership of the problem and tried to resolve it as best they could impressed me
Not sure why you'd go anywhere else. Super friendly staff, awesome food. Fries made in dedicated fryer. Bring a sense of humor and a big appetite.
Delicious burgers offer gluten free buns. When ordering my burger, I was informed that the onion strings that come on the burger are NOT GF. I appreciated that the workers knew this!
Delicious food and very knowledgable!
They have gluten free buns made be local oven for many restaurants. The burgers are very good and when I asked the sever change gloves and us fresh utencils they were happy to. They have dedicated fryer for fries and sweet potato chips. One of the best burgers I've had in a long time. I will go back next time we go to Texas Motor speedway. About the only thing missing was gf cider.
love their burgers. gotta pay extra for gf, but we all know why if we've ever bought a bag of gf buns
Great burgers. Burger salad is awesome as well!
Great burgers and gluten free buns! Had the sweet potato chips as well. Staff was knowledgable and called out request. They cleaned grill and changed gloves for my order.
Great burgers....but my celiac son got glutened here on his 1st visit. He was excited as he said it was one of the best gluten free burgers he has ever had.... until he was sick all night. It certainly wasn’t worth it! We went on recommendation of another person with celiac, so not sure what to say.
Great service! I met Calvin at the front register who (although it was very busy) took time to explain my GF options and offer suggestions. The food was great! I had a buffalo burger with GF bun, and fresh cut fries. Amazing place! Next time I come to this area I will certainly go again.
This was my FIRST burger (with a bun) & fries since being diagnosed with Celiac over 2 years ago! I was informed they used a separate fryer, gluten free side of the & change their gloves!! This was awesome news!! Jeremy took my order over the phone. The food was delicious!! The bun was toasted & fries were crispy! I wish I could give more than 5 stars! Get use to my face cause I’ll be visiting a couple times a week!! Thank you!!
Had a great experience! I got a grilled chicken sandwich with the gluten free bun! So good! Bun was delicious too! They have a lot of toppings and the French fries are fried in their own fryer! We’re here on vacation so it was great being able to eat here and still feel great after!
I had the Happy Pilgrim with GF bun. Delicious! I am delighted to say that if my husband had not tasted the bun, I would not have known it was GF. He had the Freshman 15 made with buffalo and was over the moon about its flavor. Fries and pickle bar were also wonderful! Dedicated frier so no CC. HIGHLY RECOMMEND!
Very delicious! They have a gluten free menu online and there are a lot of options. The gf buns are really crumbly, but delicious. They ask if it’s an allergy or a dietary choice, and notify the cooks. They have the fries in a separate fryer, too! I’ve gone here several times and never gotten sick!
We asked the person taking our order about gluten-free. First she gave us a blank look and then she said, "Yeah, I don't think we have anything." We even tried to explain and gave her every opportunity to redeem herself, but she demonstrated truly astonishing ignorance and indifference. Needless to say, we left without ordering.
I recently ate at the Twisted Root. From ordering to leaving satisfied, it was a great experience. The cashier was knowledgeable about gluten and helped me order. They have a dedicated fryer so I had the French fries. I ordered a burger off the build your own menu and it was delicious. They have gf buns, too. The atmosphere is fun and edgy. My husband and two friends raved about their food and we all had a wonderful time. This is my new favorite burger place!
I’ve eaten here 3 times in the last 5 months and have tested my food each time with the NIMA (gluten sensor) and every time the fries and burger have come back with a smiley face (meaning gluten free)!!! I never get a bun to minimize the risk of cross contamination but have gotten regular French fries, a bacon cheeseburger x2, and the blue cheese burger! The only thing that has come back with “gluten found” was their ranch so that was disappointing bc it is on their gf list, but I can easily use my own!
This restaurant was featured on Diners Drive-ins and Dives, and it showed them mixing bread crumbs (or crushed ritz crackers) in with their ground beef for their burgers. I always reacted after eating here, and couldn't figure out why a burger with no bun would have me react. Then I saw the show. Ask about the ground beef if you're celiac before eating their meat! I stick with salads here now.
The first time I went, they were out of gluten free buns. I was very disappointed! On a repeat visit, they had the buns available and everything was very delicious. The bun was tastier than most others I've tried. I liked that it wasn't huge...which allowed the taste of the burger and toppings to shine through. If you're very keen on a bun, I would call first. But overall, I would definitely recommend!
Twisted Root Burger Co. was fantastic! We took a fairly large group with multiple food allergies. They were patient with me, despite the many questions that I had for them. Their menu options were insanely generous! Because they were unable to verify if the seasoning on their gluten free fries did or did not have MSG in it, they made me a fresh bunch of fries. Their staff was super friendly and helpful! The food was great!! We will be stopping there again on our way through east Texas!
We were so pleased with the quality of everything here. They make their own buns and the gluten free ones are large! And the fries are gf with no cross contamination. I could have cried for joy! Just for good measure we got a shakes. I was so full that if I ate another bite I would have exploded and you would have found bits of me all over the country.
I think this is my last time here. I honestly don't feel that I can trust things to be gluten-free, their allergen list is incomplete and contradictory, status of individual items seems to be constantly changing, and by their own admission they don't protect against cross-contamination.
I had great service here and was excited to find a place where I could eat a burger on a GF bun and have fries from a dedicated fryer (both the regular fries and sweet potato fries). I'll definitely be coming back here. I do wish the GF burger toppings were labeled on the menu, but that's really my only complaint. The person taking my order was able to answer my initial questions (about having a dedicated fryer and about some of the topping options), but didn't know that the sauteed onions are sauteed in beer. When I went to pick up my food, they had put the sauteed onions in a separate cup on the side and notified me that they were cooked in beer, so I just gave them to my husband.
This was my first visit to Twisted Root Burger Co. I ordered the beef buger with GF bun and fries which I was told were made in a dedicated fryer. I know the bun was GF but it was also heated on a grill. The grill may have been the issue. I know that any tme I eat away from home, I take a risk that the restaurant is not as careful I would be at home. From all I had heard about Twisted Root, I expected my meal to be truly GF. It wasn't and we won't go back.
This place is NOT Celiac-friendly. There is so much cross contamination. The buns are toasted on the same equipment as regular buns, regardless if it's gluten free. I watched the chefs touch spatulas to bread with all burgers. The guy who prepped my burger did change his gloves, but I found 2 not gluten-free fries under my food.
11 am - 9 pm
11 am - 9 pm
11 am - 9 pm
11 am - 9 pm
11 am - 10 pm
11 am - 10 pm
11 am - 9 pm