Temporarily Closed

Twisted Root Burger Co

7 ratings
$ • Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Burgers
Safety Rating
5 ratings

As rated by the community

730 E Campbell Rd
Richardson, TX 75081

Most Recent Reviews


Celiac

Overall Rating

Review


This one is closed. Sad.

Closed

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Staff especially in the meat section were not changing gloves and using same knife to cut gluten free turkey with glutened meat. Not celiac friendly. Lots of cross contamination.

Celiac friendly?

No

Updated 6 years ago read full review

Overall Rating

Review


I’ve eaten here 3 times in the last 5 months and have tested my food each time with the NIMA (gluten sensor) and every time the fries and burger have come back with a smiley face (meaning gluten free)!!! I never get a bun to minimize the risk of cross contamination but have gotten regular French fries, a bacon cheeseburger x2, and the blue cheese burger! The only thing that has come back with “gluten found” was their ranch so that was disappointing bc it is on their gf list, but I can easily use my own!

Celiac friendly?

Yes

Updated 6 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Burgers

Categories

  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout

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More Reviews


Celiac

Overall Rating

Review


Good burger, good bun and excellent service.

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Great burgers, fries, and fun! Loved it! This is a must visit whenever in Texas now!

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


gluten free bun toasted separately. the website clearly listed the safe menu items and the guy at the register answered my questions about cooking separately a d said they change their gloves for gluten sensitive.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Local oven bun is fabulous! A chart listing all gf items is in front of register. Burgers are substantial and very tasty!

Updated 10 years ago read full review

Reviews of this Chain

Overall Rating

Review


We for a gluten free burger with bacon. It was delicious.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Celiac

Overall Rating

Review


Lunch on the 11th was great. Was informed their onion straws were GF, kitchen staff caught the error and came out to chat. Subbed for grilled green beans and carrots.

Came back on 13th for dinner and a very different experience. Staff was not confident. Cashier argued that the onion straws were GF (def not) and the kitchen didn't seem to know about the grilled beans and carrots. Kitcheb staff also stacked prep bowls on top of veggies while they sat in window (gross), and definitely cross contaminated (and then they argued that they didnt do it).

Do NOT tip when you order, as they prompt you. Make them prove themselves first.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


Great experience. Gluten free bun was delicious and fries are done in a separate fryer.

Safety


Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Favorite place to get a quality burger with a gluten-free bun! The fries are yummy too and don’t forget to try the help yourself pickles.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Dog friendly
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers outdoor seating
Symptomatic Celiac

Overall Rating

Review


I love this spot! They have a dedicated fryer for the fries and lots of burger options. The gluten free bun is nicely toasted as well and they prepare it safely for celiacs.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info