Twisted Root Burger Co

3.5 stars 3.5 out of 5 3 ratings
$Burgers, Bread/Buns, Kid Friendly + 2 more

232 Town Place, Fairview, TX 75069

(972) 886-4045
  • User profile picture thumbnail
    2 ratingJanuary 08, 2015

    I have Celiac. I ordered a burger with cheese, no veggies since they said they touch them with their same contaminated gloves all day. Sweet potato chips are off limits because they reach in with contaminated gloves all day. They told me fries are actually the safer bet, not sure whether it was true or not. I didn't feel well for days after eating here, I was probably glutened.

  • User profile picture thumbnail
    4 ratingFebruary 21, 2014

    Good burger on tasty GF bun. Sweet potato fries & the Kool Aid or Ranch pickles are great sides!

  • User profile picture thumbnail
    5 ratingMay 21, 2017

    4601 S Broadway Ave, Tyler, TX 75703

    The food was very tasty! The atmosphere was fun! The service was great! Our new favorite Celiac-friendly burger joint!!The tween Celiac kid and his teen brother were delighted!!!

  • User profile picture thumbnail
    5 ratingMay 16, 2017

    801 S 2nd St, Waco, TX 76706

    We were so pleased with the quality of everything here. They make their own buns and the gluten free ones are large! And the fries are gf with no cross contamination. I could have cried for joy! Just for good measure we got a shakes. I was so full that if I ate another bite I would have exploded and you would have found bits of me all over the country.

  • User profile picture thumbnail
    5 ratingMay 13, 2017

    253 W Church St, Lewisville, TX 75057

    Good burgers with lettuce buns

  • User profile picture thumbnail
    5 ratingMay 09, 2017

    2501 Rocky Ridge Rd, Birmingham, AL 35243

    Awesome burger! YES GLUTEN FREE!

  • User profile picture thumbnail
    1 ratingMay 05, 2017

    2615 Commerce Street, Dallas, TX 75226

    I think this is my last time here. I honestly don't feel that I can trust things to be gluten-free, their allergen list is incomplete and contradictory, status of individual items seems to be constantly changing, and by their own admission they don't protect against cross-contamination.

  • User profile picture thumbnail
    4 ratingApril 05, 2017

    101 South Oak Street, Roanoke, TX 76262

    The customer service was fabulous. We had an issue though. I ordered a burger with a gluten free bun. I got my order and I remarked to my husband that our buns looked the same. He said well maybe they have figured out the gluten free cooking. Eh yea. I took two good sized bites when the server came by and said I need you to stop eating right now. 1. Manager immediately came over and refunded our money, Brought a gluten free meal over and brought water. He knew what was going to happen. He tried to help as much he could. 2. The server could have said nothing. I would not have known. Her honestly alone raises the rating. While a mistake was made and I am still having issues. The way they took ownership of the problem and tried to resolve it as best they could impressed me

  • User profile picture thumbnail
    5 ratingApril 05, 2017

    730 East Campbell Road, Richardson, TX 75081

    Good burger, good bun and excellent service.

  • User profile picture thumbnail
    5 ratingMarch 27, 2017

    2501 Rocky Ridge Rd, Birmingham, AL 35243

    I have celiac and have eaten there twice in two weeks, no problem. Some staff more knowledgeable than others. This is my new fav place

  • User profile picture thumbnail
    4 ratingMarch 03, 2017

    2501 Rocky Ridge Rd, Birmingham, AL 35243

    I had great service here and was excited to find a place where I could eat a burger on a GF bun and have fries from a dedicated fryer (both the regular fries and sweet potato fries). I'll definitely be coming back here. I do wish the GF burger toppings were labeled on the menu, but that's really my only complaint. The person taking my order was able to answer my initial questions (about having a dedicated fryer and about some of the topping options), but didn't know that the sauteed onions are sauteed in beer. When I went to pick up my food, they had put the sauteed onions in a separate cup on the side and notified me that they were cooked in beer, so I just gave them to my husband.

  • User profile picture thumbnail
    1 ratingMarch 01, 2017

    7300 Lone Star Drive c150, Plano, TX 75024

    This was my first visit to Twisted Root Burger Co. I ordered the beef buger with GF bun and fries which I was told were made in a dedicated fryer. I know the bun was GF but it was also heated on a grill. The grill may have been the issue. I know that any tme I eat away from home, I take a risk that the restaurant is not as careful I would be at home. From all I had heard about Twisted Root, I expected my meal to be truly GF. It wasn't and we won't go back.

  • User profile picture thumbnail
    1 ratingFebruary 16, 2017

    2615 Commerce Street, Dallas, TX 75226

    This place is NOT Celiac-friendly. There is so much cross contamination. The buns are toasted on the same equipment as regular buns, regardless if it's gluten free. I watched the chefs touch spatulas to bread with all burgers. The guy who prepped my burger did change his gloves, but I found 2 not gluten-free fries under my food.

  • User profile picture thumbnail
    5 ratingFebruary 12, 2017

    2501 Rocky Ridge Rd, Birmingham, AL 35243

    really friendly service and great atmosphere. actually asked if i had a gluten sensitivity when i order gluten free bun!!

  • User profile picture thumbnail
    3 ratingFebruary 02, 2017

    310 East Abram Street #100, Arlington, TX 76010

    I've tried it a few times, and the h GF bin is good, but I've had a reaction every time. If you're not super allergic you might be fine.

  • User profile picture thumbnail
    5 ratingJanuary 24, 2017

    4601 S Broadway Ave, Tyler, TX 75703

    One of my favorite places to eat!!

  • User profile picture thumbnail
    5 ratingJanuary 10, 2017

    101 South Oak Street, Roanoke, TX 76262

    Not sure why you'd go anywhere else. Super friendly staff, awesome food. Fries made in dedicated fryer. Bring a sense of humor and a big appetite.

  • User profile picture thumbnail
    5 ratingDecember 18, 2016

    2615 Commerce Street, Dallas, TX 75226

    Burger and GF bun were great! Staff was very knowledgeable about what sides could have cross contamination. The shakes are ridiculously good.

  • User profile picture thumbnail
    5 ratingDecember 03, 2016

    2501 Rocky Ridge Rd, Birmingham, AL 35243

    They have gluten free buns and a designated fryer. For those who are also allergic to soy, they fry in canola oil. The staff was very knowledgeable about food allergies. They answered all my questions with ease! Loved this place; will be coming back!

  • User profile picture thumbnail
    5 ratingNovember 21, 2016

    333 S Chadbourne St, San Angelo, TX 76903

    Great place. The have a gluten free bun option and their peppercorn ranch is homemade and gluten free.

  • User profile picture thumbnail
    5 ratingOctober 28, 2016

    2615 Commerce Street, Dallas, TX 75226

    Very good burgers and the shakes rock!

  • User profile picture thumbnail
    5 ratingAugust 09, 2016

    1111 South Main Street #100, Carrollton, Texas

    gluten free buns for burgers and they have game meats like buffalo and rabbit and venison which are healthier for you

  • User profile picture thumbnail
    4 ratingJuly 29, 2016

    310 East Abram Street #100, Arlington, TX 76010

    Good burgers with gf buns. Fries not gf, but sweet potato chips are gf. Knowledgable staff

  • User profile picture thumbnail
    4 ratingJuly 13, 2016

    101 South Oak Street, Roanoke, TX 76262

    Delicious burgers offer gluten free buns. When ordering my burger, I was informed that the onion strings that come on the burger are NOT GF. I appreciated that the workers knew this!

  • User profile picture thumbnail
    1 ratingJuly 01, 2016

    801 S 2nd St, Waco, TX 76706

    Today was a fiasco. changing gloves means changing BOTH gloves. food was okay. nothing spectacular. the manager tevin tried his best and we appreciate the effort. but there needs to be more education in criss contamination.

  • User profile picture thumbnail
    4 ratingJune 26, 2016

    8690 Line Avenue, Shreveport, LA 71106

    have eaten here a few times and never gotten sick. any staff I've spoken with were either educated enough on the issues or were new but eager to ask their coworkers/mamagers for help to make sure they get it right. we've enjoyed our meals here each time.

  • User profile picture thumbnail
    5 ratingJune 25, 2016

    101 South Oak Street, Roanoke, TX 76262

    Delicious food and very knowledgable!

  • User profile picture thumbnail
    5 ratingJune 18, 2016

    1111 South Main Street #100, Carrollton, Texas

    Superior service! I was well taken care of and its great that they even cook your food in a separate fryer. VERY gluten free friendly!

  • User profile picture thumbnail
    5 ratingJune 17, 2016

    730 East Campbell Road, Richardson, TX 75081

    Great burgers, fries, and fun! Loved it! This is a must visit whenever in Texas now!

  • User profile picture thumbnail
    5 ratingJune 01, 2016

    2615 Commerce Street, Dallas, TX 75226

    Great burger. Didn't get sick!

  • User profile picture thumbnail
    4 ratingMay 21, 2016

    801 S 2nd St, Waco, TX 76706

    The service was impeccable. It was honestly some of the best service I have ever had in my life. The food was really good. They lost a star because there were no real places for a high chair even though they did try. It was also a bit loud for my taste but I would have loved it 15 years ago. Haha!

  • User profile picture thumbnail
    4 ratingMay 02, 2016

    101 South Oak Street, Roanoke, TX 76262

    They have gluten free buns made be local oven for many restaurants. The burgers are very good and when I asked the sever change gloves and us fresh utencils they were happy to. They have dedicated fryer for fries and sweet potato chips. One of the best burgers I've had in a long time. I will go back next time we go to Texas Motor speedway. About the only thing missing was gf cider.

  • User profile picture thumbnail
    2 ratingApril 14, 2016

    2820 Central Drive, Bedford, TX 76021

    Got sick 2 out of 3 times I've eaten here. The burger is delicious but not worth getting sick. Fries are not GF. The Arlington location ask if it is an allergy when I order. I have eaten there twice and did not get sick.

  • User profile picture thumbnail
    5 ratingApril 02, 2016

    7211 Burnet Rd, Austin, TX 78757

    $2 extra for a GF bun. Didn't fall apart and tasted yummy! :) They ask you if it's allergy or preference.

  • User profile picture thumbnail
    5 ratingMarch 26, 2016

    2501 Rocky Ridge Rd, Birmingham, AL 35243

    They just opened in Birmingham and I had heard great things about their burgers. I must say they lived up to the hype. The burgers are cooked perfectly and the gluten free bun is very moist and doesn't fall apart when you add toppings. Their milkshakes are delicious as well. We will be coming back. They are a little pricey, but you get a lot of food for your money. All the other reviews at other locations said they are celiac friendly. I didn't ask but had no problems.

  • User profile picture thumbnail
    5 ratingMarch 17, 2016

    801 S 2nd St, Waco, TX 76706

    They staff was knowledgeable about gluten allergies. I had the turkey burger with gf bun. Their French fries are fried in a separate frier. Yummy!

  • User profile picture thumbnail
    3 ratingFebruary 13, 2016

    1111 South Main Street #100, Carrollton, Texas

    Good food, but the fries are definitely not GF. They told me this, and I'm not very sensitive to gluten, but I still had a terrible reaction to eating the fries.

  • User profile picture thumbnail
    5 ratingFebruary 12, 2016

    801 S 2nd St, Waco, TX 76706

    Gluten-free burger buns!!! I love Twisted Root because they actually ask you if your gluten-free order is because of an allergy or a preference. They have a special 'allergy' button, so I always feel safe ordering from here.

  • User profile picture thumbnail
    5 ratingNovember 29, 2015

    333 S Chadbourne St, San Angelo, TX 76903

    They are also Vegan Friendly with their veggie burger. Just tell them that your Gluten Free is an allergy not a preference and they will change gloves and cook your bun separately. If you want regular fries they will cook a new batch for you. They will inform you as to what else you should stay away from but it's not much! Great place/only place in town to get a turkey burger along with many other meats!

  • User profile picture thumbnail
    5 ratingOctober 29, 2015

    5609 SMU Boulevard, Dallas, TX 75206

    Great burger! They happily answered all my questions

  • User profile picture thumbnail
    5 ratingOctober 12, 2015

    730 East Campbell Road, Richardson, TX 75081

    gluten free bun toasted separately. the website clearly listed the safe menu items and the guy at the register answered my questions about cooking separately a d said they change their gloves for gluten sensitive.

  • User profile picture thumbnail
    4 ratingOctober 09, 2015

    7211 Burnet Rd, Austin, TX 78757

    Decent options, great burgers, gluten free buns available, gluten free sweet potato chips in dedicated fryer but no fries. Putt-putt on site and outdoor bar stand. Family friendly.

  • User profile picture thumbnail
    4 ratingSeptember 15, 2015

    2615 Commerce Street, Dallas, TX 75226

    best burger in Dallas. pricey, though. root beer is homemade and beyond fabulous. try a bison or ostrich burger if you get the chance.

  • User profile picture thumbnail
    1 ratingAugust 22, 2015

    8690 Line Avenue, Shreveport, LA 71106

    Ate the gluten free burger and sweet potato fries. Tasted great and did not get sick. :) Update: have gotten sick twice now after eating the hamburger with a gluten free bun and the sweet potato chips. May be a cross contamination issue.

  • User profile picture thumbnail
    5 ratingJuly 10, 2015

    8690 Line Avenue, Shreveport, LA 71106

    They have good gluten free buns and tons of of topping options. Eaten here many times without getting sick. They also have yummy shakes.

  • User profile picture thumbnail
    5 ratingMay 10, 2015

    2615 Commerce Street, Dallas, TX 75226

    I was pleasantly surprised by their awareness and helpfulness. I had a burger with their gf bun. It was quite good! I will return !

  • User profile picture thumbnail
    5 ratingApril 23, 2015

    101 South Oak Street, Roanoke, TX 76262

    love their burgers. gotta pay extra for gf, but we all know why if we've ever bought a bag of gf buns

  • User profile picture thumbnail
    3 ratingMarch 10, 2015

    310 East Abram Street #100, Arlington, TX 76010

    Had amazing hamburger buns and milkshakes!! Although I wasn't a huge fan of the decor and cleanliness of it. Might go back again.

  • User profile picture thumbnail
    5 ratingFebruary 01, 2015

    8690 Line Avenue, Shreveport, LA 71106

    Twisted Root is the BEST place in town to get a gluten-free specialty burger. They also have plenty of other options like specialty salads and fritos.

  • User profile picture thumbnail
  • User profile picture thumbnail
    5 ratingDecember 18, 2014

    5609 SMU Boulevard, Dallas, TX 75206

    Love this place! They understand what GF means and are conscientious. Have eaten here several times and have never had an issue. Last time, I had a rootbeer float! So yummy!

  • User profile picture thumbnail
    5 ratingNovember 25, 2014

    1111 South Main Street #100, Carrollton, Texas

    love this place.

Gluten-Free Features

  • Bread/Buns
  • Burgers

Categories

  • Kid Friendly
  • Lunch
  • Restaurant
Monday
11 am - 9 pm
Tuesday
11 am - 9 pm
Wednesday
11 am - 9 pm
Thursday
11 am - 9 pm
Friday
11 am - 10 pm
Saturday
11 am - 10 pm
Sunday
11 am - 9 pm
  • maps.google.com/?cid=15264182772502181237

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