The website makes the food look much better than it is. The only good feedback is that the GF fries are truly that and I had no reaction. Probably not going to return here.
— Somewhat
— No gluten-free information on the menu
— Not Much
— Below Average
Burgers with GF buns, They have a dedicated friyer fo GF fries. There shakes are also GF. Food was all very good. They do have a separate GF munu that you need to ask for. View of the river is nice plus.The manager behind the counter, understood and was able to answer my questions. If there was a worry, it was that they were crazy busy, so you trust the kitchenis following all there rules of foodseparation. Butthat is true of any restaurant. It workedout for me. I am looking forward to going back.
— Very
— Most/All
— Excellent
Gluten free menu was very easy to read. Staff was very knowledgeable about celiac disease and even directed me to their specialty pickles and let me know the one to avoid. Great experience!
— Somewhat
— Separate gluten-free menu
— Some
— Good
When I picked up my burger I asked to double check it was a GF bun and she realized it was not. They made me a new one.
— Somewhat
— Separate gluten-free menu
— Some
— Average
When you order a gluten free bun they ask if it is a preference or an allergy. When I told her I was celiac she made sure to only offer me items that were safe to eat. Good experience and good burger!
— Very
— Excellent
There’s a menu option to build your own burger and get it with a gluten free bun! It’s my first time eating a gluten free bun, so I don’t have a reference for taste or texture.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
We love this place. The burgers are made w good beef. You actually get 8oz of beef. Gluten-free buns for a nominal fee.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
They do have a gluten free list. You select a protein and toppings from the large list. Their gluten free bun is delicious, so are the fries.
— Separate gluten-free menu
— Some
— Excellent
I've loved Twisted Root for a long time and I'm thrilled that this is the one they kept open in Texas during the pandemic. As usual their burgers are fantastic and I adore the gluten free buns they use, they're so good.
The staff was great and very knowledgeable. They use a separate fryer for fries and don’t toast the gluten free buns with the gluten buns. The burger and fries were excellent, too! Fun place to eat.
Yes
Great burgers and fries! Staff was knowledgeable to gluten allergies. Will visit again
Yes
Ate here because of good reviews. Checked 4 times with staff to be sure it was gluten free and was assured it was and that they were careful. Tested with the Nima tester and it came back positive for gluten. Thankful I only ate one fry
No
Yes
This was my FIRST burger (with a bun) & fries since being diagnosed with Celiac over 2 years ago! I was informed they used a separate fryer, gluten free side of the & change their gloves!! This was awesome news!! Jeremy took my order over the phone. The food was delicious!! The bun was toasted & fries were crispy! I wish I could give more than 5 stars! Get use to my face cause I’ll be visiting a couple times a week!! Thank you!!
Yes
Great place. The have a gluten free bun option and their peppercorn ranch is homemade and gluten free.
Yes
They are also Vegan Friendly with their veggie burger. Just tell them that your Gluten Free is an allergy not a preference and they will change gloves and cook your bun separately. If you want regular fries they will cook a new batch for you. They will inform you as to what else you should stay away from but it's not much! Great place/only place in town to get a turkey burger along with many other meats!
Yes
We for a gluten free burger with bacon. It was delicious.
— Very
— Most/All
— Excellent
Lunch on the 11th was great. Was informed their onion straws were GF, kitchen staff caught the error and came out to chat. Subbed for grilled green beans and carrots.
Came back on 13th for dinner and a very different experience. Staff was not confident. Cashier argued that the onion straws were GF (def not) and the kitchen didn't seem to know about the grilled beans and carrots. Kitcheb staff also stacked prep bowls on top of veggies while they sat in window (gross), and definitely cross contaminated (and then they argued that they didnt do it).
Do NOT tip when you order, as they prompt you. Make them prove themselves first.
— Somewhat
— Some
— Average
Great experience. Gluten free bun was delicious and fries are done in a separate fryer.
— No gluten-free information on the menu
— Excellent
Favorite place to get a quality burger with a gluten-free bun! The fries are yummy too and don’t forget to try the help yourself pickles.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I love this spot! They have a dedicated fryer for the fries and lots of burger options. The gluten free bun is nicely toasted as well and they prepare it safely for celiacs.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent