Permanently Closed

Twisted Root Burger Co

4 ratings
$ • Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Burgers
505 Houston St
Coppell, TX 75019

Most Recent Reviews


Overall Rating

Review


Always safe if you let them know you need GF. They have a dedicated fryer, change their gloves, and are very considerate of cross contamination. BEWARE: the ranch is NOT GF and the only pickle that is safe is the regular dill.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


Great service! I met Calvin at the front register who (although it was very busy) took time to explain my GF options and offer suggestions. The food was great! I had a buffalo burger with GF bun, and fresh cut fries. Amazing place! Next time I come to this area I will certainly go again.

Updated 5 years ago read full review

Overall Rating

Review


The staff are very friendly and knowledgeable. Excellent gluten free bun too.

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Burgers

Categories

  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout

Photos


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More Reviews


Overall Rating

Review


Staff was very helpful. Where also knowledgeable about the menu and answered all questions with confidence. They also only have one fryer that gluten containing products go in the rest are gluten free! Bonus we got to have real fries!

Updated 6 years ago read full review

Reviews of this Chain

Overall Rating

Review


We for a gluten free burger with bacon. It was delicious.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Celiac

Overall Rating

Review


Lunch on the 11th was great. Was informed their onion straws were GF, kitchen staff caught the error and came out to chat. Subbed for grilled green beans and carrots.

Came back on 13th for dinner and a very different experience. Staff was not confident. Cashier argued that the onion straws were GF (def not) and the kitchen didn't seem to know about the grilled beans and carrots. Kitcheb staff also stacked prep bowls on top of veggies while they sat in window (gross), and definitely cross contaminated (and then they argued that they didnt do it).

Do NOT tip when you order, as they prompt you. Make them prove themselves first.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


Great experience. Gluten free bun was delicious and fries are done in a separate fryer.

Safety


Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Favorite place to get a quality burger with a gluten-free bun! The fries are yummy too and don’t forget to try the help yourself pickles.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Dog friendly
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers outdoor seating
Symptomatic Celiac

Overall Rating

Review


I love this spot! They have a dedicated fryer for the fries and lots of burger options. The gluten free bun is nicely toasted as well and they prepare it safely for celiacs.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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