I paid extra for a gluten free bun. It literally snowed on my plate when I picked it up to eat it. The bun was also cold. When I complained, a manager offered a new bun, but said it was the product...they were all that way! I suggested they try a different product. Not worth the wait or the money!
The staff seems knowledgeable about gluten allergies. They offer a gluten free burger bun that’s very good, but a little crumbly. The burgers are huge and a bit greasy but delicious. I’d give it five stars if not for the price. Did not get sick! Definitely recommend!
Delicious burger. GF bun was cut weird, really thick on top and bottom thin enough to get a little soggy. Tasted good though! Fries are gluten free. House made chipotle ancho ketchup was awesome! Housemade drinks were good too. All in all a positive experience.
The burger I ordered was absolutely delicious. The staff was knowledgeable and they had a GF menu when asked. The potato chips are GF and were amazing! Would definitely recommend!
great gf option. a little greasy, but safe food, fun atmosphere, and lots of gf options.
I had the Happy Pilgrim with GF bun. Delicious! I am delighted to say that if my husband had not tasted the bun, I would not have known it was GF. He had the Freshman 15 made with buffalo and was over the moon about its flavor. Fries and pickle bar were also wonderful! Dedicated frier so no CC. HIGHLY RECOMMEND!
Very delicious! They have a gluten free menu online and there are a lot of options. The gf buns are really crumbly, but delicious. They ask if it’s an allergy or a dietary choice, and notify the cooks. They have the fries in a separate fryer, too! I’ve gone here several times and never gotten sick!
I recently ate at the Twisted Root. From ordering to leaving satisfied, it was a great experience. The cashier was knowledgeable about gluten and helped me order. They have a dedicated fryer so I had the French fries. I ordered a burger off the build your own menu and it was delicious. They have gf buns, too. The atmosphere is fun and edgy. My husband and two friends raved about their food and we all had a wonderful time. This is my new favorite burger place!
My verde burger was outstanding, on a terrific gf bun. I had the chips though, and i think there's gluten in the seasoning. Having a reaction to something, and the burger was pretty straight forward. Make sure you question the sides when you order.
Good, messy, juicy burger on a gf bun. They said their French fry fryer was a dedicated fryer. I enjoyed this place. My husband did too.
We were so pleased with the quality of everything here. They make their own buns and the gluten free ones are large! And the fries are gf with no cross contamination. I could have cried for joy! Just for good measure we got a shakes. I was so full that if I ate another bite I would have exploded and you would have found bits of me all over the country.
Today was a fiasco. changing gloves means changing BOTH gloves. food was okay. nothing spectacular. the manager tevin tried his best and we appreciate the effort. but there needs to be more education in criss contamination.
The service was impeccable. It was honestly some of the best service I have ever had in my life. The food was really good. They lost a star because there were no real places for a high chair even though they did try. It was also a bit loud for my taste but I would have loved it 15 years ago. Haha!
They staff was knowledgeable about gluten allergies. I had the turkey burger with gf bun. Their French fries are fried in a separate frier. Yummy!
Gluten-free burger buns!!! I love Twisted Root because they actually ask you if your gluten-free order is because of an allergy or a preference. They have a special 'allergy' button, so I always feel safe ordering from here.
Staff seemed comfortable answering questions about gluten free options. I was told they had a separate frier for fries (good, because I'm pretty sensetive). I got the Freshman 15 on a GF bun, fries, and a chocolate milkshake. The reviews about the bun are correct, it's terrible. I didn't eat the top half at all, and ended up taking the bottom off as well. That said, it was a good meal. The burger filling was plenty on its own, and it was refreshing to be able to have fries. The milkshake was delicious, thick and chocolatey. I can't remember the last time I had a diner meal like that. Fun treat on a long day of travel.
They said they could make any menu item gluten free. The burgers and fries were delicious!
— No gluten-free information on the menu
I've loved Twisted Root for a long time and I'm thrilled that this is the one they kept open in Texas during the pandemic. As usual their burgers are fantastic and I adore the gluten free buns they use, they're so good.
Amazing gluten free bun. I couldn’t tell it was GF. I got a burger with cheddar cheese, sweet potato fries & a peanut butter shake. The manager was super helpful when I called for directions & to place my order over the phone.
Dedicated frier, the best GF buns I've ever had, and just an all around great burger. The fries are excellent. We eat here regularly and have never had an issue, and I'm very sensitive.
The managers are well versed in GF and take it very seriously. At one point they had switched the buns to the current ones, and they looked and felt so much like regular bread we asked a manager to double check. She was so kind, and brought out a regular toasted bun and a toasted GF bun to show the difference. This is one place I feel like I don't have to worry I'm going to get glutened!!
PS - all the condiments are GF as well :)