Permanently Closed

Twisted Root Burger Co

7 ratings
$ • Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Burgers
Safety Rating
5 ratings

As rated by the community

4601 S Broadway Ave
Tyler, TX 75703

Most Recent Reviews


Celiac

Overall Rating

Review


Staff was nice and accommodating, I like the preference vs allergy option. Gluten free buns and fries, my husband enjoyed them both! Unfortunately though he did get sick from cross contamination, possibly from the butter roll used to toast the buns or the grill - we were not aware of it or we would have asked for his not to be toasted. Would not say celiac safe. :(

Celiac friendly?

No

Updated 4 years ago read full review

Overall Rating

Review


My favorite burger place in town! I eat here constantly and have never gotten sick.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


Great gf burger! Great gf fries! Great staff! Gf bun did start to fall apart on the top a little like a lot do but had an excellent taste! Very cool and fun place! I will be back!

Updated 6 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Burgers

Categories

  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout

Photos


Freshman 15 with gluten free bun!
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More Reviews


Overall Rating

Review


Delicious burger and fries!! Dedicated fryer for the fries!! I will be back. Friendly and knowledgeable staff.

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Twisted Root Burger Co. was fantastic! We took a fairly large group with multiple food allergies. They were patient with me, despite the many questions that I had for them. Their menu options were insanely generous! Because they were unable to verify if the seasoning on their gluten free fries did or did not have MSG in it, they made me a fresh bunch of fries. Their staff was super friendly and helpful! The food was great!! We will be stopping there again on our way through east Texas!

Updated 6 years ago read full review

Celiac

Overall Rating

Review


The food was very tasty! The atmosphere was fun! The service was great! Our new favorite Celiac-friendly burger joint!!The tween Celiac kid and his teen brother were delighted!!!

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


One of my favorite places to eat!!

Celiac friendly?

Yes

Updated 7 years ago read full review

Reviews of this Chain

Overall Rating

Review


We for a gluten free burger with bacon. It was delicious.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Celiac

Overall Rating

Review


Lunch on the 11th was great. Was informed their onion straws were GF, kitchen staff caught the error and came out to chat. Subbed for grilled green beans and carrots.

Came back on 13th for dinner and a very different experience. Staff was not confident. Cashier argued that the onion straws were GF (def not) and the kitchen didn't seem to know about the grilled beans and carrots. Kitcheb staff also stacked prep bowls on top of veggies while they sat in window (gross), and definitely cross contaminated (and then they argued that they didnt do it).

Do NOT tip when you order, as they prompt you. Make them prove themselves first.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


Great experience. Gluten free bun was delicious and fries are done in a separate fryer.

Safety


Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Favorite place to get a quality burger with a gluten-free bun! The fries are yummy too and don’t forget to try the help yourself pickles.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Dog friendly
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers outdoor seating
Symptomatic Celiac

Overall Rating

Review


I love this spot! They have a dedicated fryer for the fries and lots of burger options. The gluten free bun is nicely toasted as well and they prepare it safely for celiacs.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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