They must have beefed up their gluten free options since the last reviewers went here. I ordered online and got a burger with a GF bun and the bun was one of the best GF buns I’ve had, very thin which is so uncommon.
Some of their sauces do have gluten in them so you have to ask, but the ketchup is fine now and I did not have any problems.
Their fries do have CC risk but I was realllllly craving some so I ate some of my boyfriends and they were fine. But if you find you are extremely sensitive maybe don’t get the fries.
Call before ordering and speak to a manager, they are a chain they have a guide to tell you what’s GF or not!
Staff did not know what gluten was. When I asked if they had gluten free buns, he said, 'yes they are vegan.' When I asked if they were also gluten free and explained what that was, he said he didn't know. Settled for a burger on a bed of lettuce. He burger was raw, cold and had a piece of melted processed cheese. Won't go back.
You can get their burgers on a lettuce wrap, but that's about your only option. Even their ketchup has soy sauce in it, and they couldn't bring me any plain ketchup. What's up with that?? They use a shared frier and fries are their only side dish.
The food was fairly good but really have to take away a star for their lack of being gluten-free friendly. Brought my kids and husband for dinner; we all eat gluten-free. Had seen the 5 star review so assumed it would be ok. I found there was gluten in the following items:
Umami sauce for the burgers (can be omitted)
Ketchup (no gf alternative)
Fries (not fried in a dedicated fryer)
If you come to a place that's known for hamburgers and fries and can't eat any of it because it has gluten, would you still go?
I know some restaurants are proud of their craft but in today's world, how hard is it to use gluten-free tamari instead? I was truly disappointed and will likely not go back unless I hear they change to be more gluten-free friendly.