Summer staff?? Has not been properly trained to handle gluten free pizza. Staff member used the same ladle to spoon on sauce and spread onto non-gluten free dough returning ladle to the sauce container and immediately using the same utensil and sauce from the same container onto the "gluten free" pizza.
Most amazing pizza they use separate ovens and hold the pizza up in the air to prevent cross contamination. They even are dairy free friendly and know all toppings that are gf. Wish they had one where I live I will be getting one on the way out!
GF Pizza and GF breadsticks are unbelievably delicious! Care is taken to share GF items and items they cannot "guarantee" because of distributor. The service is fantastic and the prices are phenomenally reasonable. Have paid 3 times the price at Dominos for a mediocre pizza. This has just become a favorite and regular stop on our way North to the mountains.
Although they changed their gloves for me, I had some concerns about cross-contamination (shared toppings, no dedicated prep area). Also, when I ordered gluten-free, the server asked, "Is that because of an intolerance, or a choice?" Which to me sounds like code for "How careful do we need to be?" Not to mention that it's really none of their business and it shouldn't matter to them. The pizza was good, but I have mixed feelings about going back.
Amazing place. Staff is very well trained in gluten allergies. They changed their gloves for me and used different utensils as well as a different crust & sauce. Also, they have two gluten free desserts! Definitely will go back again.
Very good GF crust and knowledgable staff! They were extremely kind and took the time to answer all my questions. Separate utensils are used and I felt very confident that my pizza would be prepared in a safe way. My husband also loved his non gf pizza! We'll be coming back. :)
do not have a gluten free area we have had problems with contamination. we no longer eat there.
Great thin gluten free pizza crust. Lots of organic ingredients and super fresh preparations. You watch as your food is prepared and staff is well trained in GF food prepping procedures. Super yum!
We have been happy Maddio's customers for several years. They take great care when you let them know you have an allergy. But lately it seems more like you have to keep an eye on them, and this varies employee to employee. My son has Celiac. Recently, I was offered a free cookie because my online pizza order was overlooked. I asked about their cookies, my recollection being that none of them were gluten free. "Yes - all of our cookies are gluten free", this employee told me. I took the order home & before I gave my son the cookie & tested it in our Nima device. NOT gluten free. I went back to the store later & the manager confirmed that no, none of the cookies are gluten free. So you still have to be careful.
Celiac here! I was eating here with a colleague and I requested the gluten free crust and my colleague got a regular crust. The employee behind the counter said he was going to prep mine first to avoid CC as much as possible and immediately changed his gloves. He prepped my pizza on a newly sanitized tray rather than directly on the counter and used "allergy" toppings, which are kept under the counter in sealed containers so that flour particles don't get in them. The pizza was also baked on a separate tray. As an added benefit, this was easily the best gluten free pizza I've ever had - and I've tried them all! 10/10 highly recommend.- just wish there were one closer to home!
The pizza was excellent and the staff was incredibly attentive to GF needs. They even took the trouble to come outside and save us from paying for parking meters on a weekend afternoon (nothing to do with gluten, but a great indication of caring for customers as people--kudos for that). Separate GF stores of toppings for the pizza too.
Gluten Free Pizza is pretty good
Perfect for Celiacs who want pizza. They ask if it's for an allergy or choice!! Separate sauce which is located behind the other sauce so no dripping and cross contamination. They clean the counter and put on fresh gloves. They pull your topping choices from new containers in the cooler. They use separate utensils and I have never had cross contamination or been sick!!
Truly exceptional. This is one of the few pizza places I've felt comfortable eating. They are meticulous with handling your pizza. They ask you if you have an allergy, if so they wipe the work space clean, change their gloves and use separate ingredients. They also clean their cutting utensils. Your pizza never touches the oven surface. Pizza is crispy and good. Five stars.
Always my go-to for a quick meal and always very good. They also have vegan cheese for people who are lactose intolerant.
I loved this place. They had the best pizza in the Panama City beach area. I can't believe they closed. Please, somebody, tell me why. Really good, so sorry to see it close.
As others have said, gluten free allergy or preference asked when ordering. Been very pleased with their GF pizzas which have a separate prep area. They offer 3 free toppings. GF pizza option is 9" only which is plenty for my good appetite and I very rarely eat it all in one sitting. My favorite is chicken, spinach and ricotta. If you order online, you can repeat a previous order which saves us time. Friendly servers.
The gf crust was tasty and on the crispy side. And there are a variety of gluten free toppings so I cannot complain.
Our favorite place for GF pizza. They assemble the pizza in front of you using uncontaminated ingredient bins. They ask if your gluten free diet is an allergy or preference. Since we are celiac, we say "allergy". Not sure how they would prep the pizza differently is we said "preference". In any event this is the place for us for best crust and confidence.
Went here on a Saturday just after they opened to lessen any confusion. The guy making the pizzas, after I asked for GF, asked if it was for celiac! I was really impressed. he has a premade crust that was thin but tasted fine. the sauce and cheese was taken from the back of the toppings area so that lessened cross contamination issues. All the toppings I asked for were taken from containers stored in a separate location. I felt quite safe here. This was in Knoxville, TN.
Not the best pizza. But the folks who work there are super nice, well versed in cross contamination prevention, and genuinely concerned about allergy and intolerance issues. As soon as I asked for gluten free pizza, the lady who makes the pizza started clearing the counter and cleaning it. She also got clean utensils and unopened bags of the ingredients I asked for. And everybody was super cheerful about it all. Nobody treated my order like it was a hassle at all. When I need pizza out, this will definitely be my go to pizza place.
Love this place!!! Lots of gluten free options. Staff is highly knowledgable, accommodating, and friendly! Thank you!!! Be sure to alert them to any medical concerns regarding cross-contamination. They have a separate preparation area with safe ingredients. The only change that I would recommend would be clearly labeled take out boxes, though it is shown on the receipt, and they told us which boxes were the gluten free pizzas in our order. We will certainly be ordering again. Delicious! Highly recommended!!!
I have celiac disease and am quite sensitive and have been here at least 10 times with never a problem. They take care to wash hands, use clean gloves and don't put your Pizza in with the gluten ones. Not only that but their pizzas are positively delish! Not super expensive either. Recommend you check it out while you're visiting the world's best beaches.
Great place! My husband was diagnosed with Celiacs @ a month ago. We have gone to Maddios for a year, and have eaten gf, preference, off and on. Since diagnosis, responding "allergy" kicks them into alert and they take great care of my man. And now, they remember him every time too! Seriously. They see him coming and kick into gear. Our fav place since diagnosis.
Great place for a GF pizza! They have a separate dedicated area just for the GF pizza. They cook the pizza on a pan to prevent cross contamination as well. Kids meal with gf pizza with one topping and a drink cost $5. Menu clearly marks what is gf. Great customer service and the pizza was relish! HIGHLY RECOMMEND!
Just finished our dinner here and it was wonderful. Definitely Celiac feiendly! The guy asked if GF was allergy or choice & when we said allergy he immediately went to work...changed gloves, cleaned counter & on top of that all the veggies &topping for GF are separated!! Definitely will return.😊
"Over 20 Gluten Free options including Gluten Free Dough"