Review of Unrefined Bakery

I ordered a cake for my twins’ birthday party. I ordered chocolate, thinking that with all these great reviews it must be really good. I tried their cupcakes a few years ago and thought it must have just been an off day, they were not good at all. I have been gluten free for 12 years and know what differences you can generally expect with gluten free baked goods. I was short on time and needed a cake for my kids so I ordered from Unrefined, thinking that it was probably good enough. The cake we ordered for the party was really bad. We sliced cake for everyone and just barely tasted it, before deciding it couldn’t be safe to consume. It was dense, fudgy, but not sweet and sort of a fishy rotten smell and NO taste. It was by far the worst gluten free anything I have ever had. My kids will eat almost anything with sugar and they wouldn’t eat it. The management didn’t believe us and were defensive about the issue. They had us bring back the cake to the restaurant so they could taste it! My kids were very disappointed, and still talk about the “rotten birthday cake” they had at their last birthday. The person we spoke to didn’t seem to care that it was disappointing to my kids, and was more concerned with defending their nasty cake. Their “cake” isn’t even made in house, it comes from an off-site bakery. Anything could happen to it and they wouldn’t really know, so how can they say that there’s nothing wrong with it? My husband and I had sandwiches inside their restaurant last year. The girl taking our order was very nice. My husband was given a bag of chips that was completely open already when he grabbed it to open it, so he went back to the counter to swap it out. The lady that was at the counter at that time either didn’t believe him or didn’t want to be bothered with giving him another bag and gave him an attitude. We will never return to this restaurant, they’re horrible!

Is ALL the food in this establishment gluten-free?

— Yes, the establishment is dedicated gluten-free

How would you rate the taste and quality of the gluten-free food you tried?

— Poor