Urban Garden

Easy to feed my coeliac daughter here. Nice place to be and no ill effects.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Past the 24 hour test. Food was tasty, nice atmosphere, a touch overpriced. Would go again 😊

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

We visited Bournemouth and had lunch at Urban garden on saturday 29th April, on arrival we notified staff that one of us was Celiac (Coeliac/Gluten free) and required gluten free food.

We were assured that the food would be safe for a Celiac person

My partner and I ordered the same menu item (Beef burger) but hers was adjusted to be gluten free.

The bun on her burger was gluten free which reassured us but around 1 hour after eating she became very unwell and started vomiting, she hadn't eaten anything else in the time surrounding the meal so the gluten intoxication came from that meal.

She is also T1 diabetic which meant that her blood sugar levels started to drop dangerously low, and as she wasn't able to keep any sugar or water down we ended up having to spend around 7 hours in Bournemouth A&E.

My partner has not felt well since the experience and the gluten intoxication has led to further complications such as Gastro-oesophageal reflux disease which she is having to take medication for now.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

So excited about pizza but was told not to worry about cc because the oven is heated too 350°c so burns off any allergens. When I pointed out this was not a thing, our waiter told me not to order pizza. Ended up with the veggie burger, which was okay but a bit bland, and triple cooked chips, which were very nice and made in separate fryer. Peanut butter chocolate cake was delicious. But they couldn't tell me if one of their cocktail ingredients was gf or not because they didn't know if the cocoa powder was safe. This is a legal requirement so very disappointing.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Amazing variety of gluten free options on the menu, with a very friendly waiter able to assist with any questions. Highly recommend!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast/brunch
• Good for dairy-free
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Good with other allergies
• Offers outdoor seating