Review of Vapiano

Vapiano has one of the most unintuitive and needlessly complicated serving styles I’ve ever seen. First you get a card at the front desk on which you charge all your food to and then return to the cashier to pay for at the end of your stay. Then they send you to the bar to the far left where you order your food and drinks. Then they give you one of those vibrating things that lights up when your food is ready. When the thing lights up and vibrates you go to pick up your food - but where? All the way around the corner on the other end of the restaurant (which is not visible and has no signs directing you there). I ordered a gluten free pizza, which was room temperature even though it had just come out of the oven?? It didn’t taste bad but it didn’t taste good either. All I can say is, “it was food”. The only reason I can recommend this particular location is that it is in the train station. So if you have a layover and need to eat, this place technically has gf options. Also, it’s on the top floor, took me ages to figure that out. Zero indicators to location in the station.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average