Wagamama

15 recent ratings
$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Curry
Safety Rating
15 ratings

As rated by the community

terminal five 022
london TW6 2GA, UK
Collections
In 2 Public Collections

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


Totally AWESOME. 🤩 brought me a GF menu, explained the process for allergies, cleaning everything etc, changing gloves, only manager can make it etc. brought me a GF allergy sticker and kept me informed along the way.

I got the chicken curry it was so delicious! I am so appreciative of everyone and the food was a++++!! All of this in an airport.. wow!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 week ago read full review

Symptomatic Celiac

Overall Rating

Review


Had a GF curry here that was tasty and had no symptoms. Staff is well educated although acknowledges the kitchen isn’t GF. Overall though, they do take appropriate measures to prevent cross contamination and I would eat here again.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 weeks ago read full review

Symptomatic Celiac

Overall Rating

Review


They had an entire GF menu but the food was so incredibly bland.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 1 month ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Curry
  • Gluten-Free Menu

Categories

  • Allergy Friendly
  • At the Airport
  • Breakfast
  • Dairy-Free Friendly
  • Dinner
  • Healthy
  • Lunch
  • Online Ordering
  • Restaurant
  • Vegan Friendly

Photos


Gluten-Free at Wagamama
Gluten-Free at Wagamama
Gluten-Free at Wagamama
Thai spicy margarita
Chicken Ramen
Chocolate cherry ice cream
Gluten-Free at Wagamama
Gluten-Free at Wagamama
Add a photo View all photos

More Reviews


Celiac

Overall Rating

Review


Excellent experience - waiter flagged the manager for our gluten allergy. Manager took our order and put a sticker on the table that said gluten free. When food came out it was handled by the manager and indicated that it was gluten free. GF menu is available online and they can do kids dishes gf too.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 months ago read full review

Celiac

Overall Rating

Review


Fabulous! Small gf breakfast menu but have a separate toaster and take CC seriously via the manager.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 9 months ago read full review

Wheat Allergy

Overall Rating

Review


My dining experience was amazing. Manager took order and delivered food. Lots to choose from.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 9 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Excellent! GF menu, careful service, tasty food. Lovely ambiance.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 10 months ago read full review

Overall Rating

Review


Dedicated GF menu - separate handling of food (only managers can deliver) and separate cooking station.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

Updated 1 year ago read full review

Overall Rating

Review


They have a separate GF menu! They are so careful and make sure you order with a manager.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dinner
  • Good for lunch
  • Good selection of healthy options
  • Good vegetarian options
Updated 1 year ago read full review

Gluten Sensitive

Overall Rating

Review


Will ask if you have an allergy and alter dish to your needs

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Overall Rating

Review


So happy to have a healthy tasty option in an airport! I had the koyo bowl with salmon and it was delicious. Manager came to take my order, supervise its preparation and deliver it so GF takes a little longer.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


The manager directly took our order and asked if it was an allergy or preference.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

Updated 1 year ago read full review

Symptomatic Celiac

Overall Rating

Review


Service Staff is really informed and food was SO TASTY. What a positive experience

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
  • Good with other allergies
Updated 1 year ago read full review

Celiac

Overall Rating

Review


As described, manager takes order, is prepared by manager in kitchen. Food very good for airport cuisine. Affordable. Locations in Terminal 3 and 5!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dairy-free
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
  • Good with other allergies
  • Offers online ordering
Updated 1 year ago read full review

Celiac

Overall Rating

Review


Super cool. Allergy orders can be taken only by the manager and the manager personally prepares your food. There are starters, desserts and main courses all in gluten free. Vegan & GF options available.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 years ago read full review

Symptomatic Celiac

Overall Rating

Review


They have a gluten free menu (a bit small and mostly fish based) and as soon as you tell them that you are celiac, a dedicated member of the staff will take you order. Celiac friendly, very tasty.

Celiac friendly?

Yes

Updated 6 years ago read full review

Gluten Sensitive

Overall Rating

Review


Ask for the non-gluten menu. Ramen and garlic chili edamame were great.

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Breakfast was delicious. They just need to supply gf sausage and toast to make a 9.5/10 meal.

Celiac friendly?

Yes

Updated 6 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Damn good job; seems that they personally train managers about allergies and they personally attend to your order.

Celiac friendly?

Yes

Updated 7 years ago read full review

Wheat Allergy

Overall Rating

Review


Wagamama offers a detailed allergen list with the specific instructions for them to make an item safe. when you order, the kitchen will specifically clean their tools and workspace before preparing your order. Your options will be a bit limited, but you can get rice bowls, curries, ramen (with rice noodles), etc.

Celiac friendly?

Yes

Updated 7 years ago read full review

Reviews of this Chain

Overall Rating

Review


I ate here twice. The staff have a clear system. A separate GF menu. The manager takes your order and is the only one to handle the food. I cried when they explained all the precautions, clean hands, fresh wok, clean fresh utensils, one chef for your order. A separate GF menu with a good selection of starters, mains and puddings. I felt really understood and cared for. It was a great experience with delicious food and kind people. I highly recommend Wagamamas.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Separate gf menu.

Lots of different offerings

Not stuck with choice.

The manager comes over and takes your order specially and writes your order on a sticker on the placemat instead of just writing it on a placemat to be more specific.

Lovely food!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


My daughter loved her meal and it was safe and prepared in separate kitchen area. Staff were helpful and happy to answer any questions. Coeliac safe. And delicious!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Good awareness, took order separately and talked through it all. Separate menu. Came very quickly.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Asymptomatic Celiac

Overall Rating

Review


Always love a Wagamama. Manager took order. Felt very safe as usual. They've got new menu items not at other Wagas which was nice to try.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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